Minimizing Starcraft while BWHF agent is open causes black screen/must force restart.

[GoogleCodeExporter]

What steps will reproduce the problem?
1. Open Broodwar.
2. Open BWHF while Broodwar is open. Reenter Broodwar.
3. Minimize Broodwar. Black screen (this is probably a driver-related
issue...idk) of "death" appears. I can only alt+tab back to Broodwar. If I
exit Broodwar, I cannot do anything but restart the computer.

What is the expected output? What do you see instead?
I expect to see my desktop and other apps I have open. Instead, the screen
turns entirely black. The system remains running, and if I blindly alt+tab
to Broodwar, I can maximize the Broodwar window and continue playing. I
cannot, however, alt+tab to any other application without the black screen
reappearing.

What version of the product are you using? On what operating system?
2.90 2009-11-30  
Scan engine: 1.45  
Player matcher algorithm: 1.00  
EAPM algorithm: 1.01  


Please provide any additional information below.
Possibly a conflict with my display drivers? NVidia drivers, 1900x1200
resolution, digital...

Original issue reported on code.google.com by [email protected] on 19 Dec 2009 at 11:47

[GoogleCodeExporter]

Is the Agent maximized when/while you play Starcraft? If so, try to resize it 
to a 
window size which is not maximized.

What operating system are you using? Java version?

Original comment by [email protected] on 20 Dec 2009 at 8:39

[GoogleCodeExporter]

The window size of the agent doesn't make a difference. When the agent is 
minimized,
the same thing happens. I am using Windows XP 5.1 SP3 on an x86 architecture. It
looks like I'm running Java 6 Update 17.

Original comment by [email protected] on 21 Dec 2009 at 3:17

[GoogleCodeExporter]

The Agent should not cause any of this.
Do you experience the blackout if you don't run the Agent?

Original comment by [email protected] on 21 Dec 2009 at 10:34

[GoogleCodeExporter]

No, I do not experience it if I don't run the Agent. However, it should be 
noted that
I also have a probably unrelated issue with Broodwar where when I start it, 
select
select Multiplayer, then select the gateway. Before it connects to a gateway it 
will
randomly exit, giving me an error "Starcraft has unexpectedly quit." This 
doesn't
happen every time, though, and when it does happen, I can just force the 
Starcraft
process to quit and then reopen it. Then it works. So how this relates to
BWHF...possibly something on my system is screwy. :s I have to go to work now, 
but
tonight I can send you a list of the processes running.

Original comment by [email protected] on 21 Dec 2009 at 4:17

[GoogleCodeExporter]

The blackscreen thing does not happen to me. I've tried to cause it by quickly 
tabbing, untabbing over and over and was not able to achieve your results.

Have you tried reinstalling your Starcraft/Video Drivers?

Original comment by [email protected] on 23 Dec 2009 at 1:48

[GoogleCodeExporter]

I have reinstalled Starcraft. That did nothing. I haven't tried reinstalling my 
video
drivers...I'll do it in 10 days or so. I will not be at my computer for a while.
Thanks for all the help!

Original comment by [email protected] on 23 Dec 2009 at 4:55

[GoogleCodeExporter]

I was unable to reproduce this as well.

Original comment by AHeinerm on 3 Feb 2010 at 6:35

[GoogleCodeExporter]

Hi,
I have the exact same issue, and it doesn't matter if I launch Starcraft 
through the 
tool or if I launch them separately. When I try to exit SC the screen goes 
black and 
I cannot do anything except restart the computer manually. And this only 
happens 
when bwhf is active. 

I have Windows XP SP3, NVIDIA Geforce 7600GT. 

Original comment by [email protected] on 17 Feb 2010 at 8:54

[GoogleCodeExporter]

I wonder if it's NVIDIA/SP3 related...

Original comment by [email protected] on 18 Feb 2010 at 3:07

[GoogleCodeExporter]

I believe it's not XP and SP3 related as someone using Windows 7 reported the 
same.
So now I can only think of a video card or driver issue.

All I can suggest to try out are these:
-try to run the agent normal/ as administrator
-try to run Starcraft in different modes with desktop composition disabled, 
with 
different compatibility modes
-Start BWHF Agent with one user in windows, then switch user, and start 
Starcraft 
with anothe user (while the agent is running with the first user).

Original comment by [email protected] on 18 Feb 2010 at 6:12

[GoogleCodeExporter]

I believe I have run into this issue before.  I can't say that the agent causes 
it,
but I will do some tests.  This also does not occur 100% of the time.  I believe
windows explorer (the process that has the desktop, start menu/bar at the 
bottom)
crashes some times.  This only happens after minimizing Starcraft with the 
windows
key.  When I Alt + Tab back to SC (in the channel lobby), it usually doesn't 
maximize
(a SC error that I have at times).  From there, I have to exit SC with Alt + F4 
and
either restart my computer or use a script from stealthbot to reload Starcraft. 
Printscreen does not work (as windows explorer has crashed), so game lobby 
checks do
not work.  I am an administrator on my computer.
Hope this can provide some insight.

Original comment by [email protected] on 4 Mar 2010 at 2:37

[GoogleCodeExporter]

I have not solved the issue but I have found the only thing that helps me so I 
don't 
have to restart the computer every time. The only thing that helps is when I 
click 
on the www button on the keybord, that's the only function that then slowely 
opens 
up a browser so I can then sey the icons on the desktop and shut down bwhf, 
then 
everything works as normal. 
Hope this helps to you guys as well. 

Original comment by [email protected] on 10 Mar 2010 at 11:30