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Hi @xquanluu, I'm testing recording with WAV format and it seems to be working all fine unless a DTMF code is sent. I've created a sample app at "https://public-apps.dev.bookline.io/hello" to reproduce the issue.
If you place a call with this app without pressing any DMTF code it's OK. If you place a call with this app and you press any digit at any time the recording is not created but I'm unable to see any error logs on the feature-server. Any hints on what we could troubleshoot here?
The text was updated successfully, but these errors were encountered:
juansalvatella
changed the title
Record to WAV fails when sending a DTMF tone
Recording in WAV format fails when sending a DTMF tone
Jul 13, 2023
I have played with your sample app and still I can record wav file, overlay STT still work and show the DTMF I pressed.
Can I somehow have access to your test server by ssh and portal? I will help me a lot.
Hi @xquanluu, I'm testing recording with WAV format and it seems to be working all fine unless a DTMF code is sent. I've created a sample app at "https://public-apps.dev.bookline.io/hello" to reproduce the issue.
If you place a call with this app without pressing any DMTF code it's OK. If you place a call with this app and you press any digit at any time the recording is not created but I'm unable to see any error logs on the feature-server. Any hints on what we could troubleshoot here?
The text was updated successfully, but these errors were encountered: