Skip to content

Computer Records Not Updating #111

@coeserver

Description

@coeserver

Working with JAMF support, we migrated computers from source to destination. The first time we ran the process, it did not put the computers in the site that we wanted to import into. Ran again hoping it would update the computer records - it updated half of them and began throwing error in the log..

20241203_153119 [CreateEndpoints] [computers] update succeeded: NAME-LR 20241203_153121 [CreateEndpoints] [computers] update succeeded: NAME-LD 20241203_153123 [CreateEndpoints] [computers] update succeeded: NAME-ADL 20241203_153126 [CreateEndpoints] [computers] update succeeded: NAME-ML04 20241203_153127 [CreateEndpoints] [computers] retrying: NAME-GS01 20241203_153127 [CreateEndpoints] [computers] retrying: NAME-GS01 20241203_153128 [CreateEndpoints] [computers] retrying: NAME-GS01 20241203_153128 [CreateEndpoints] [computers] retrying: NAME-MAH 20241203_153128 [CreateEndpoints] [computers] retrying: NAME-GS01 20241203_153128 [CreateEndpoints] [computers] retrying: NAME-MAH 20241203_153129 [CreateEndpoints] [computers] migration of id:204 failed, retry count exceeded. 20241203_153129 [CreateEndpoints] [computers] NAME-GS01 - Failed (409). Update error: Duplicate UDID.

This is the point in the log where the errors started showing. I partially redacted the device name in this snippet. JAMF support is currently investigating the possibility of an API issue, but they suggested I create an issue here.

Metadata

Metadata

Assignees

No one assigned

    Labels

    No labels
    No labels

    Type

    No type

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions