Replicator Freezes with Beachball of Death when Site is checked #124
Description
Working to replicate a Jamf instance on JamfCloud to a site on another JamfCLoud instance. I've filled in the source and destination server URLs (and port), username, and password. When I tick the Site checkbox, I get a little spinner icon over the word "Site." Then, a few seconds later, I get the beachball of death. Then the app is listed as not responding in Force Quit. I have left it like that for an hour, with no luck.
Log output - I've replaced my instance name with "XXXXX"
20250707_122132 [SourceDestVC] mask server names: false
20250707_122133 Running Replicator v8.1.1 build: 20250630-715
20250707_122201 [JamfPro.getToken] Token for dest server is 0 seconds old. Expires in 20 seconds
20250707_122201 [JamfPro.getToken] using username/password to generate token for dest server
20250707_122201 [JamfPro.getToken] Attempting to retrieve token from https://XXXXX.jamfcloud.com:8443/api/v1/auth/token
20250707_122202 [JamfPro.getToken] new token created for dest: https://XXXXX.jamfcloud.com:8443/
20250707_122202 [JamfPro.getToken] getVersion: dest Jamf Pro Version: 11.17.1-t1748353320162
20250707_122202 [JamfPro.getToken] getVersion: https://XXXXX.jamfcloud.com:8443/ set to use Bearer Token
20250707_122202 [Sites] Fetching sites from https://XXXXX.jamfcloud.com:8443/
TRIED:
- Made sure that I have the correct username/password combos for both instances.
- I've tried changing the authentication options to use a Local account instead of a Directory account.
- Switched to a different network to make sure it wasn't a port problem/firewall issue.
- Reinstalled the app.
- Called JAMF Support. They reported having the same issue.