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Doesn't work on Amazon Connect Page? #9

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SarahSzabo opened this issue Jan 18, 2022 · 0 comments
Open

Doesn't work on Amazon Connect Page? #9

SarahSzabo opened this issue Jan 18, 2022 · 0 comments

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@SarahSzabo
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SarahSzabo commented Jan 18, 2022

I use Amazon connect to make calls to patients, but the plugin appears to fail when on that page.

The plugin does have access to the page, and reads "on", but the Amazon client still moves the mic gain control like crazy while on phone calls.
I can't tell if it was a recent update or not, but it used to work properly. Here are my browser specs and machine specs:

Browser:
image

System:
  Kernel: 5.14.21-2-MANJARO x86_64 bits: 64 compiler: gcc v: 11.1.0
    parameters: BOOT_IMAGE=/@/boot/vmlinuz-5.14-x86_64
    root=UUID=6ce26050-4dcc-47b7-a937-45467d8b8d61 rw rootflags=subvol=@
    radeon.modeset=1 nvdia-drm.modeset=1 quiet
    cryptdevice=UUID=466d5812-64c7-4a28-bcc4-a1a5adfa9450:luks-466d5812-64c7-4a28-bcc4-a1a5adfa9450
    root=/dev/mapper/luks-466d5812-64c7-4a28-bcc4-a1a5adfa9450 apparmor=1
    security=apparmor
    resume=/dev/mapper/luks-81b2dc57-06f5-4471-b484-77c3a516f307
    udev.log_priority=3
  Desktop: KDE Plasma 5.23.4 tk: Qt 5.15.2 wm: kwin_x11 vt: 1 dm: SDDM
    Distro: Manjaro Linux base: Arch Linux
Machine:
  Type: Desktop Mobo: ASUSTeK model: PRIME X570-PRO v: Rev X.0x
    serial: <superuser required> UEFI: American Megatrends v: 4021
    date: 08/09/2021
Battery:
  Message: No system battery data found. Is one present?
Memory:
  RAM: total: 62.72 GiB used: 22.79 GiB (36.3%)
  RAM Report:
    permissions: Unable to run dmidecode. Root privileges required.
CPU:
  Info: model: AMD Ryzen 9 5950X bits: 64 type: MT MCP arch: Zen 3
    family: 0x19 (25) model-id: 0x21 (33) stepping: 0 microcode: 0xA201016
  Topology: cpus: 1x cores: 16 tpc: 2 threads: 32 smt: enabled cache:
    L1: 1024 KiB desc: d-16x32 KiB; i-16x32 KiB L2: 8 MiB desc: 16x512 KiB
    L3: 64 MiB desc: 2x32 MiB
  Speed (MHz): avg: 3155 high: 4561 min/max: 2200/5083 boost: enabled
    scaling: driver: acpi-cpufreq governor: schedutil cores: 1: 3379 2: 4561
    3: 3037 4: 3004 5: 2977 6: 3053 7: 2879 8: 3662 9: 2905 10: 3366 11: 2872
    12: 2854 13: 2972 14: 2938 15: 2851 16: 2883 17: 3424 18: 3804 19: 2998
    20: 3032 21: 3037 22: 3016 23: 3231 24: 3756 25: 2963 26: 3642 27: 2911
    28: 3055 29: 2905 30: 2905 31: 2935 32: 3172 bogomips: 217681
  Flags: 3dnowprefetch abm adx aes aperfmperf apic arat avic avx avx2 bmi1
    bmi2 bpext cat_l3 cdp_l3 clflush clflushopt clwb clzero cmov cmp_legacy
    constant_tsc cpb cpuid cqm cqm_llc cqm_mbm_local cqm_mbm_total
    cqm_occup_llc cr8_legacy cx16 cx8 de decodeassists erms extapic
    extd_apicid f16c flushbyasid fma fpu fsgsbase fsrm fxsr fxsr_opt ht
    hw_pstate ibpb ibrs ibs invpcid irperf lahf_lm lbrv lm mba mca mce
    misalignsse mmx mmxext monitor movbe msr mtrr mwaitx nonstop_tsc nopl npt
    nrip_save nx ospke osvw overflow_recov pae pat pausefilter pclmulqdq
    pdpe1gb perfctr_core perfctr_llc perfctr_nb pfthreshold pge pku pni popcnt
    pse pse36 rapl rdpid rdpru rdrand rdseed rdt_a rdtscp rep_good sep sha_ni
    skinit smap smca smep ssbd sse sse2 sse4_1 sse4_2 sse4a ssse3 stibp succor
    svm svm_lock syscall tce topoext tsc tsc_scale umip v_spec_ctrl
    v_vmsave_vmload vaes vgif vmcb_clean vme vmmcall vpclmulqdq wbnoinvd wdt
    xgetbv1 xsave xsavec xsaveerptr xsaveopt xsaves
  Vulnerabilities:
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: spec_store_bypass
    mitigation: Speculative Store Bypass disabled via prctl and seccomp
  Type: spectre_v1
    mitigation: usercopy/swapgs barriers and __user pointer sanitization
  Type: spectre_v2 mitigation: Full AMD retpoline, IBPB: conditional,
    IBRS_FW, STIBP: always-on, RSB filling
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: NVIDIA GA104 [GeForce RTX 3070] vendor: ASUSTeK driver: nvidia
    v: 495.44 alternate: nouveau,nvidia_drm bus-ID: 0a:00.0 chip-ID: 10de:2484
    class-ID: 0300
  Device-2: AMD Cape Verde PRO [Radeon HD 7750/8740 / R7 250E]
    vendor: VISIONTEK driver: radeon v: kernel alternate: amdgpu bus-ID: 0b:00.0
    chip-ID: 1002:683f class-ID: 0300
  Device-3: Microdia USB 2.0 Camera type: USB driver: snd-usb-audio,uvcvideo
    bus-ID: 7-2:2 chip-ID: 0c45:6367 class-ID: 0102 serial: <filter>
  Display: x11 server: X.Org 1.21.1.2 compositor: kwin_x11 driver:
    loaded: modesetting,nvidia display-ID: :0 screens: 1
  Screen-1: 0 s-res: 5760x2160 s-dpi: 80 s-size: 1829x686mm (72.0x27.0")
    s-diag: 1953mm (76.9")
  Monitor-1: DP-1 res: 1920x1080 dpi: 93 size: 527x296mm (20.7x11.7")
    diag: 604mm (23.8")
  Monitor-2: HDMI-0 res: 1920x1080 dpi: 93 size: 527x296mm (20.7x11.7")
    diag: 604mm (23.8")
  Monitor-3: DP-3 res: 1920x1080 dpi: 82 size: 598x336mm (23.5x13.2")
    diag: 686mm (27")
  Monitor-4: DP-4 res: 1920x1080 dpi: 82 size: 598x336mm (23.5x13.2")
    diag: 686mm (27")
  Monitor-5: DP-1-3 res: 1920x1080 dpi: 93 size: 527x296mm (20.7x11.7")
    diag: 604mm (23.8")
  Monitor-6: DP-1-4 res: 1920x1080 dpi: 82 size: 598x336mm (23.5x13.2")
    diag: 686mm (27")
  OpenGL: renderer: NVIDIA GeForce RTX 3070/PCIe/SSE2 v: 4.6.0 NVIDIA 495.44
    direct render: Yes
Audio:
  Device-1: NVIDIA GA104 High Definition Audio vendor: ASUSTeK
    driver: snd_hda_intel v: kernel bus-ID: 0a:00.1 chip-ID: 10de:228b
    class-ID: 0403
  Device-2: AMD Oland/Hainan/Cape Verde/Pitcairn HDMI Audio [Radeon HD 7000
  Series]
    vendor: VISIONTEK driver: snd_hda_intel v: kernel bus-ID: 0b:00.1
    chip-ID: 1002:aab0 class-ID: 0403
  Device-3: AMD Starship/Matisse HD Audio vendor: ASUSTeK
    driver: snd_hda_intel v: kernel bus-ID: 0d:00.4 chip-ID: 1022:1487
    class-ID: 0403
  Device-4: JMTek LLC. Plugable USB Audio Device type: USB
    driver: hid-generic,snd-usb-audio,usbhid bus-ID: 3-1:2 chip-ID: 0c76:120b
    class-ID: 0300 serial: <filter>
  Device-5: Schiit Audio Schiit Unison Universal Dac type: USB
    driver: snd-usb-audio bus-ID: 3-3:4 chip-ID: 30be:1019 class-ID: 0102
  Device-6: ASUSTek ASUS AI Noise-Cancelling Mic Adapter type: USB
    driver: hid-generic,snd-usb-audio,usbhid bus-ID: 5-5:3 chip-ID: 0b05:194e
    class-ID: 0300 serial: <filter>
  Device-7: Microdia USB 2.0 Camera type: USB driver: snd-usb-audio,uvcvideo
    bus-ID: 7-2:2 chip-ID: 0c45:6367 class-ID: 0102 serial: <filter>
  Sound Server-1: ALSA v: k5.14.21-2-MANJARO running: yes
  Sound Server-2: JACK v: 1.9.19 running: no
  Sound Server-3: PulseAudio v: 15.0 running: yes
  Sound Server-4: PipeWire v: 0.3.42 running: no
Network:
  Device-1: Intel I211 Gigabit Network vendor: ASUSTeK driver: igb v: kernel
    port: f000 bus-ID: 06:00.0 chip-ID: 8086:1539 class-ID: 0200
  IF: enp6s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>
  IP v6: <filter> type: noprefixroute scope: link
  Device-2: Microsoft XBOX ACC type: USB driver: mt76x2u bus-ID: 1-1.4:5
    chip-ID: 045e:02fe class-ID: 0000 serial: <filter>
  IF: wlp5s0u1u4 state: down mac: <filter>
  WAN IP: <filter>
Bluetooth:
  Device-1: Cambridge Silicon Radio Bluetooth Dongle (HCI mode) type: USB
    driver: btusb v: 0.8 bus-ID: 3-5.3:9 chip-ID: 0a12:0001 class-ID: e001
  Report: rfkill ID: hci0 rfk-id: 0 state: up address: see --recommends
Logical:
  Message: No logical block device data found.
  Device-1: luks-c847cf9f-c6b5-4624-a25e-4531e318851a maj-min: 254:2
    type: LUKS dm: dm-2 size: 3.64 TiB
  Components:
  p-1: sda1 maj-min: 8:1 size: 3.64 TiB
  Device-2: luks-466d5812-64c7-4a28-bcc4-a1a5adfa9450 maj-min: 254:0
    type: LUKS dm: dm-0 size: 864.75 GiB
  Components:
  p-1: nvme0n1p2 maj-min: 259:2 size: 864.75 GiB
  Device-3: luks-81b2dc57-06f5-4471-b484-77c3a516f307 maj-min: 254:1
    type: LUKS dm: dm-1 size: 66.26 GiB
  Components:
  p-1: nvme0n1p3 maj-min: 259:3 size: 66.26 GiB
RAID:
  Message: No RAID data found.
Drives:
  Local Storage: total: 9.11 TiB used: 2.5 TiB (27.5%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Western Digital
    model: WDS100T3X0C-00SJG0 size: 931.51 GiB block-size: physical: 512 B
    logical: 512 B speed: 31.6 Gb/s lanes: 4 type: SSD serial: <filter>
    rev: 111110WD temp: 56.9 C scheme: GPT
  ID-2: /dev/nvme1n1 maj-min: 259:4 vendor: Western Digital
    model: WDS100T2B0C-00PXH0 size: 931.51 GiB block-size: physical: 512 B
    logical: 512 B speed: 31.6 Gb/s lanes: 4 type: SSD serial: <filter>
    rev: 211070WD temp: 48.9 C scheme: GPT
  ID-3: /dev/sda maj-min: 8:0 vendor: Western Digital
    model: WD4005FZBX-00K5WB0 size: 3.64 TiB block-size: physical: 4096 B
    logical: 512 B speed: 6.0 Gb/s type: HDD rpm: 7200 serial: <filter>
    rev: 1A01 scheme: GPT
  ID-4: /dev/sdb maj-min: 8:16 vendor: Western Digital
    model: WD4005FZBX-00K5WB0 size: 3.64 TiB block-size: physical: 4096 B
    logical: 512 B speed: 6.0 Gb/s type: HDD rpm: 7200 serial: <filter>
    rev: 1A01 scheme: GPT
  ID-5: /dev/sdc maj-min: 8:32 type: USB vendor: Toshiba model: TransMemory
    size: 14.92 GiB block-size: physical: 512 B logical: 512 B type: N/A
    serial: <filter> rev: 1.00 scheme: MBR
  SMART Message: Unknown USB bridge. Flash drive/Unsupported enclosure?
  Message: No optical or floppy data found.
Partition:
  ID-1: / raw-size: 864.75 GiB size: 767 GiB (88.70%) used: 569.49 GiB (74.2%)
    fs: btrfs dev: /dev/dm-0 maj-min: 254:0
    mapped: luks-466d5812-64c7-4a28-bcc4-a1a5adfa9450 label: N/A
    uuid: 6ce26050-4dcc-47b7-a937-45467d8b8d61
  ID-2: /boot/efi raw-size: 512 MiB size: 511 MiB (99.80%)
    used: 26.1 MiB (5.1%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1 label: N/A
    uuid: 4B3B-683F
  ID-3: /home raw-size: 864.75 GiB size: 767 GiB (88.70%)
    used: 569.49 GiB (74.2%) fs: btrfs dev: /dev/dm-0 maj-min: 254:0
    mapped: luks-466d5812-64c7-4a28-bcc4-a1a5adfa9450 label: N/A
    uuid: 6ce26050-4dcc-47b7-a937-45467d8b8d61
  ID-4: /run/media/sarah/ConvergentRefuge raw-size: 3.64 TiB
    size: 3.64 TiB (100.00%) used: 1.37 TiB (37.6%) fs: btrfs dev: /dev/dm-2
    maj-min: 254:2 mapped: luks-c847cf9f-c6b5-4624-a25e-4531e318851a
    label: ConvergentRefuge uuid: 7d295e73-4143-4eb1-9d22-75a06b1d2984
  ID-5: /run/media/sarah/MSS_EXtended raw-size: 731.51 GiB
    size: 731.16 GiB (99.95%) used: 593.93 GiB (81.2%) fs: xfs
    dev: /dev/nvme1n1p1 maj-min: 259:5 label: MSS EXtended
    uuid: 20339e0b-8343-433e-9209-ac67e31d9d73
  ID-6: /run/user/1000/keybase/kbfs raw-size: N/A size: 250 GiB
    used: 0 KiB (0.0%) fs: fuse dev: /dev/fuse label: N/A uuid: N/A
Swap:
  Kernel: swappiness: 60 (default) cache-pressure: 100 (default)
  ID-1: swap-1 type: partition size: 64 GiB used: 0 KiB (0.0%) priority: -2
    dev: /dev/dm-1 maj-min: 254:1
    mapped: luks-81b2dc57-06f5-4471-b484-77c3a516f307 label: N/A
    uuid: c5112526-26fb-473c-b7ab-bb9ef049aa38
Unmounted:
  ID-1: /dev/nvme1n1p2 maj-min: 259:6 size: 16 MiB fs: <superuser required>
    label: N/A uuid: N/A
  ID-2: /dev/nvme1n1p3 maj-min: 259:7 size: 199.98 GiB fs: ntfs label: N/A
    uuid: E658FD3258FD025B
  ID-3: /dev/sdb1 maj-min: 8:17 size: 3.64 TiB fs: ntfs
    label: JerichoVariance uuid: 1AB22D5664889CBD
  ID-4: /dev/sdc1 maj-min: 8:33 size: 2.97 GiB fs: iso9660
  ID-5: /dev/sdc2 maj-min: 8:34 size: 4 MiB fs: vfat label: MISO_EFI
    uuid: 97EE-3EF6
USB:
  Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 1 rev: 2.0
    speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
  Hub-2: 1-1:2 info: VIA Labs Hub ports: 4 rev: 2.1 speed: 480 Mb/s
    power: 100mA chip-ID: 2109:3431 class-ID: 0900
  Hub-3: 1-1.2:3 info: VIA Labs VL813 Hub ports: 4 rev: 2.1 speed: 480 Mb/s
    chip-ID: 2109:2813 class-ID: 0900
  Device-1: 1-1.3:4 info: Microsoft Xbox One Controller (Firmware 2015)
    type: <vendor specific> driver: xpad interfaces: 3 rev: 2.0 speed: 12 Mb/s
    power: 500mA chip-ID: 045e:02dd class-ID: ff00 serial: <filter>
  Device-2: 1-1.4:5 info: Microsoft XBOX ACC type: Network driver: mt76x2u
    interfaces: 1 rev: 2.0 speed: 480 Mb/s power: 500mA chip-ID: 045e:02fe
    class-ID: 0000 serial: <filter>
  Hub-4: 2-0:1 info: Super-speed hub ports: 4 rev: 3.0 speed: 5 Gb/s
    chip-ID: 1d6b:0003 class-ID: 0900
  Hub-5: 2-2:2 info: VIA Labs VL813 Hub ports: 4 rev: 3.0 speed: 5 Gb/s
    chip-ID: 2109:0813 class-ID: 0900
  Hub-6: 3-0:1 info: Hi-speed hub with single TT ports: 6 rev: 2.0
    speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
  Device-1: 3-1:2 info: JMTek LLC. Plugable USB Audio Device type: Audio,HID
    driver: hid-generic,snd-usb-audio,usbhid interfaces: 4 rev: 1.1
    speed: 12 Mb/s power: 100mA chip-ID: 0c76:120b class-ID: 0300
    serial: <filter>
  Hub-7: 3-2:3 info: Terminus FE 2.1 7-port Hub ports: 7 rev: 2.0
    speed: 480 Mb/s power: 100mA chip-ID: 1a40:0201 class-ID: 0900
  Device-1: 3-2.1:5 info: Sunplus Innovation Gaming mouse [Philips SPK9304]
    type: Mouse driver: hid-generic,usbhid interfaces: 1 rev: 2.0
    speed: 1.5 Mb/s power: 98mA chip-ID: 1bcf:08a0 class-ID: 0301
  Device-2: 3-2.4:7
    info: Toshiba TransMemory-Mini / Kingston DataTraveler 2.0 Stick
    type: Mass Storage driver: usb-storage interfaces: 1 rev: 2.0
    speed: 480 Mb/s power: 100mA chip-ID: 0930:6544 class-ID: 0806
    serial: <filter>
  Device-3: 3-2.5:10 info: Microdia Backlit Gaming Keyboard
    type: Keyboard,Mouse driver: hid-generic,usbhid interfaces: 2 rev: 2.0
    speed: 12 Mb/s power: 400mA chip-ID: 0c45:652f class-ID: 0301
  Device-4: 3-2.6:11 info: HUION H420 type: Mouse,HID driver: uclogic,usbhid
    interfaces: 3 rev: 1.1 speed: 12 Mb/s power: 100mA chip-ID: 256c:006e
    class-ID: 0300
  Hub-8: 3-2.7:12 info: Terminus Hub ports: 4 rev: 2.0 speed: 480 Mb/s
    power: 100mA chip-ID: 1a40:0101 class-ID: 0900
  Device-1: 3-2.7.4:13 info: Texas Instruments TI-Nspire Calculator
    type: <vendor specific> driver: N/A interfaces: 1 rev: 2.0 speed: 12 Mb/s
    power: 500mA chip-ID: 0451:e012 class-ID: 0000
  Device-2: 3-3:4 info: Schiit Audio Schiit Unison Universal Dac type: Audio
    driver: snd-usb-audio interfaces: 2 rev: 2.0 speed: 480 Mb/s power: 500mA
    chip-ID: 30be:1019 class-ID: 0102
  Hub-9: 3-5:6 info: Genesys Logic Hub ports: 4 rev: 2.0 speed: 480 Mb/s
    power: 100mA chip-ID: 05e3:0608 class-ID: 0900
  Device-1: 3-5.3:9
    info: Cambridge Silicon Radio Bluetooth Dongle (HCI mode) type: Bluetooth
    driver: btusb interfaces: 2 rev: 2.0 speed: 12 Mb/s power: 100mA
    chip-ID: 0a12:0001 class-ID: e001
  Hub-10: 3-6:8 info: Genesys Logic Hub ports: 4 rev: 2.0 speed: 480 Mb/s
    power: 100mA chip-ID: 05e3:0608 class-ID: 0900
  Hub-11: 4-0:1 info: Super-speed hub ports: 4 rev: 3.1 speed: 10 Gb/s
    chip-ID: 1d6b:0003 class-ID: 0900
  Hub-12: 5-0:1 info: Hi-speed hub with single TT ports: 6 rev: 2.0
    speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
  Device-1: 5-4:2 info: ASUSTek AURA LED Controller type: HID
    driver: hid-generic,usbhid interfaces: 2 rev: 2.0 speed: 12 Mb/s power: 16mA
    chip-ID: 0b05:18f3 class-ID: 0300 serial: <filter>
  Device-2: 5-5:3 info: ASUSTek ASUS AI Noise-Cancelling Mic Adapter
    type: Audio,HID driver: hid-generic,snd-usb-audio,usbhid interfaces: 4
    rev: 1.1 speed: 12 Mb/s power: 100mA chip-ID: 0b05:194e class-ID: 0300
    serial: <filter>
  Hub-13: 6-0:1 info: Super-speed hub ports: 4 rev: 3.1 speed: 10 Gb/s
    chip-ID: 1d6b:0003 class-ID: 0900
  Hub-14: 7-0:1 info: Hi-speed hub with single TT ports: 4 rev: 2.0
    speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
  Device-1: 7-2:2 info: Microdia USB 2.0 Camera type: Video,Audio
    driver: snd-usb-audio,uvcvideo interfaces: 4 rev: 2.0 speed: 480 Mb/s
    power: 500mA chip-ID: 0c45:6367 class-ID: 0102 serial: <filter>
  Hub-15: 8-0:1 info: Super-speed hub ports: 4 rev: 3.1 speed: 10 Gb/s
    chip-ID: 1d6b:0003 class-ID: 0900
Sensors:
  System Temperatures: cpu: 50.8 C mobo: N/A
  Fan Speeds (RPM): N/A
  GPU: device: nvidia screen: :0.0 temp: 55 C fan: 0% device: radeon
    temp: 54.0 C
Info:
  Processes: 825 Uptime: 4h 50m wakeups: 0 Init: systemd v: 250
  tool: systemctl Compilers: gcc: 11.1.0 alt: 10 clang: 13.0.0 Packages: 2252
  pacman: 2229 lib: 495 flatpak: 7 snap: 16 Shell: Bash v: 5.1.12
  running-in: yakuake inxi: 3.3.11

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