Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Importing suscribers wia frontend not working #2326

Open
pierreneillo opened this issue Feb 25, 2025 · 3 comments
Open

Importing suscribers wia frontend not working #2326

pierreneillo opened this issue Feb 25, 2025 · 3 comments
Assignees
Labels
needs-investigation Potential bug. Needs investigation

Comments

@pierreneillo
Copy link

Version:

  • listmonk: [4.1.0~ynh2] (installed via Yunohost)
  • OS: [Debian 11 (bullseye)]

When importing new subscribers (admin/subscribers/import), the import either gets stopped or starts and then doesn't seem to do anything.

Import settings:

  • Mode: subscribe
  • Status: Unconfirmed
  • Overwrite: Yes
  • Delimiter: ,

Lists:
Default list

csv file used:

email,name
[email protected],"User One"

The first time Upload is clicked, the message "stopped request" is received, the second time the request loops.

Screenshots:

Stopped request:

Image

Never-ending request:

Image

@knadh knadh added the needs-investigation Potential bug. Needs investigation label Feb 26, 2025
@knadh
Copy link
Owner

knadh commented Feb 26, 2025

That's strange. I'm unable to reproduce this issue. Could you please try the attached dummy CSV (which I've confirmed to work on my local setup)?

subs.csv

@knadh knadh self-assigned this Feb 26, 2025
@knadh
Copy link
Owner

knadh commented Feb 26, 2025

Aside: Spotted a regression/bug where the actual log output from the importer is no longer rendered in the textbox. It just shows whitespaces.

@pierreneillo
Copy link
Author

pierreneillo commented Feb 26, 2025

Hello, i tested with your csv file, and it works, although it works only the second time, the first time it tells "stop request received". It still doesn't work my my actual csv files and i think the issue might be with the order of the fields in the csv file or the format, which fields are mandatory and which should/can be quoted?
I checked, i have the exact same encoding and carriage return and line feed as in your dummy file.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
needs-investigation Potential bug. Needs investigation
Projects
None yet
Development

No branches or pull requests

2 participants