Consent based recording activity protocol enhancement #230
Description
Type of change request
Type: Add/Change
What is your proposal?
Consent-based recording allows C2 to give consent or opt out of transcription recording and ensures it’s recorded when explicit permission from the C2 Customer is granted.
After consent received from C2 it’s communicated to channel via activity of type event. This event name is pre-defined and fixed. As part of event processing MCS would honor C2 consent by stopping transcription in case C2 opt out.
Activity Protocol Payload for Consent Response:
{
"type": "event",
"name": "Sys.ConsentResponseEvent"
"value": {
"consentValue”: "True/False",
“mediaType”: ”Audio” // If null then would be applicable to all media type
}
}