The Nextcloud Office app gets lost between reboots. #6696

Dikakus · 2025-07-28T08:39:41Z

Dikakus
Jul 28, 2025

Describe the bug
I have a Nexcloud AIO server installed and a separate Collabora Online Server that is not dockerized. When I reboot my server (raspberry pi) or update the Collabora Online Server (with apt-get), the Nextcloud Office app is lost and I have to look for it again in the app market, reinstall it and enable it again, and this is a bit annoying. Other apps remain. It only happens to me with this one.

To Reproduce
Steps to reproduce the behavior:

Collabora Online Server running and Nextcloud Office app installed and configured in Nextcloud AIO. Everything is working well.
Reboot the server.
Nexcloud Office app was deinstalled. I can't open office documents, only download them.

Expected behavior
Keep Nextcloud Office app between reboots or upgrades of nextcloud or collabora online server.

Screenshots
Not necessary.

Client details:
In any web client.

Server details

Operating system: Debian Bookworm

Web server:

Database:

PHP version:

Nextcloud version: 3.10.6 (AIO Nextcloud)

Version of the richdocuments app Nexcloud Office 8.7.2.

Version of Collabora Online 25.04.3.2.

Configuration of the richdocuments app

Insert the output of `./occ config:list richdocuments` (or equivalent adapted for your runtime environment)

{
    "apps": {
        "richdocuments": {
            "wopi_callback_url": "",
            "external_apps": "Libreoffice:l7zle6xth2xa13nd7zp,",
            "disable_certificate_verification": "",
            "wopi_url": "https:\/\/collabora.xxx.yyy.net",
            "public_wopi_url": "https:\/\/collabora.xxx.yyy.net",
            "types": "filesystem,prevent_group_restriction",
            "wopi_allowlist": "aa.bb.cc.d,127.0.0.1\/8,192.168.0.0\/16,172.16.0.0\/12,10.0.0.0\/8,fd00::\/8,::mm.nn.ss.tt,mm.nn.uu.vv",
            "installed_version": "8.7.2",
            "enabled": "yes"
        }
    }
}