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Is your feature request related to a problem? Please describe.
Currently, there are four different e-mails sent from the server while booking:
verification of the booker e-mail address
confirmation of the booking to the booker
confirmation of the booking to the organizer
cancelation / date change to the booker
All three e-mails have the problem that the sender/From: field is misleading, because the name of a person is combined with the e-mail address of the server:
Form: Organizer Name via Nextcloud instance Name <[email protected]>
This causes problems like
server address getting flagged as spam
replies that end up going to the noreply address of the server or
false address association inside mail clients. For example my Apple Mail suggests me now to wite e-mails to a client (that once used the appointment booking) via [email protected].
Describe the solution you'd like
We should use the name of the Nextcloud instance in the From: field and add a Reply to: field with the name and matching e-mail address of the person:
bentuna
changed the title
Appointments: eMail Sender Field is misleading
Appointments: eMail Sender/'From' Field is misleading - should use 'Reply to' field
Nov 15, 2024
bentuna
changed the title
Appointments: eMail Sender/'From' Field is misleading - should use 'Reply to' field
Appointments: eMail Sender/'From' Field is misleading - should use 'Reply to'
Nov 15, 2024
Is your feature request related to a problem? Please describe.
Currently, there are four different e-mails sent from the server while booking:
All three e-mails have the problem that the sender/
From:
field is misleading, because the name of a person is combined with the e-mail address of the server:From: Organizer Name <[email protected]>
From: Organizer Name <[email protected]>
From: Booker Name <[email protected]>
Form: Organizer Name via Nextcloud instance Name <[email protected]>
This causes problems like
Describe the solution you'd like
We should use the name of the Nextcloud instance in the
From:
field and add aReply to:
field with the name and matching e-mail address of the person:From: Nextcloud Instance Name <[email protected]>
,Reply to: Organizer Name <[email protected]>
From: Nextcloud Instance Name <[email protected]>
,Reply to: Organizer Name <[email protected]>
From: Nextcloud Instance Name <[email protected]>
,Reply to: Booker Name <[email protected]>
From: Nextcloud Instance Name <[email protected]>
,Reply to: Organizer Name <[email protected]>
Describe alternatives you've considered
No response
Additional context
We should then also remove the sentence in the bottom of the e-mails, saying
Please don't anser to this e-mail.
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