Auto assignment to open ticket action #4467
ericnewcomer
started this conversation in
Ideas
Replies: 0 comments
Sign up for free
to join this conversation on GitHub.
Already have an account?
Sign in to comment
-
Ideally there would be some sort of round-robin option here, but random would probably be sufficient. Bonus points would be to have the option to assign to the agent with the fewest tickets.
Beta Was this translation helpful? Give feedback.
All reactions