Dial Code Reserve API Not Returning processId Required for Batch Status Check

[snehal0904]

Hello All,

We are integrating the Dialcode service to generate and link dial codes with our course content. Below are the steps we followed, along with the issues we encountered:

Step 1: Generate Dial Code
Endpoint: {{host}}/dialcode/v3/generate

Request:

{
  "request": {
    "dialcodes": {
      "count": 2,
      "publisher": "sunbird_test_publisher1",
      "batchCode": "my-batch-001",
      "channel": "pos-channel"
    }
  }
}

Response:

{
  "id": "sunbird.dialcode.generate",
  "ver": "3.0",
  "ts": "2025-06-17T04:14:52ZZ",
  "params": {
    "resmsgid": "72c0d319-cd50-42d0-a677-5bd002d3a97f",
    "msgid": null,
    "err": null,
    "status": "successful",
    "errmsg": null
  },
  "responseCode": "OK",
  "result": {
    "dialcodes": ["R1B2Q7", "M7D1I8"],
    "count": 2,
    "batchcode": "my-batch-001",
    "publisher": "sunbird_test_publisher1"
  }
}

Step 2: Reserve Dial Code for Content
Endpoint: {{contentUrl}}/content/v3/dialcode/reserve/do_21433711058885836811325

Request:

{
  "request": {
    "dialcodes": {
      "count": 2,
      "qrCodeSpec": {
        "errorCorrectionLevel": "H"
      }
    }
  }
}

Response:

{
  "id": "api.content.dialcode.reserve",
  "ver": "3.0",
  "ts": "2025-06-17T05:27:54ZZ",
  "params": {
    "resmsgid": "be5a5c3f-30d9-4c67-99c7-5a147137fd55",
    "msgid": null,
    "err": null,
    "status": "successful",
    "errmsg": null
  },
  "responseCode": "OK",
  "result": {
    "count": 2,
    "reservedDialcodes": {
      "H4M3C8": 0,
      "G9U9B8": 1
    },
    "node_id": "do_21433711058885836811325",
    "versionKey": "1750138074932"
  }
}

Issue: Missing processId
The response from the reserve API does not include a processId, which is needed to check the status of QR code generation via:

/dialcode/v4/batch/read/:processId

We also tried using the following endpoint, but it returned 404:

{{host}}/dialcode/v1/reserve/do_123456789012345678901

Can you please share the updated steps or working API sequence to generate and link QR codes properly?

cc: @aimansharief @vinod303 @pallakartheekreddy @coolbung

[aimansharief]

Hey @snehal0904 , What version of content service is been used?

[snehal0904]

We are using 5.7 version.

[aimansharief]

@snehal0904 This endpoint {[{host}}/dialcode/v1/reserveshould be redirecting to knowledge mw service .

[aimansharief]

@snehal0904 Any update on this?