[BUG] Ant SDK Flutter Connection Issue on True Move/True Broadband Networks (Thailand) #7158
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Greetings @kimPongsakorn, Thanks a lot for the detailed explanation and logs — really appreciate the effort you've put into breaking this down. From what you’ve described, it does sound like a network restriction on True Move/True Broadband, possibly blocking UDP or interfering with NAT traversal. To work around this, we recommend trying the connection with a TURN server configured. A TURN server forces media to relay over TCP/TLS if direct peer-to-peer connections fail, which should help in restrictive networks like this. If you're able to test with a TURN server and update the ICE config to use iceTransportPolicy: 'relay', that would help confirm if this is indeed a network-level issue. Let us know how it goes — happy to help further based on the results! |
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[BUG] Ant SDK Flutter Connection Issue on True Move/True Broadband Networks (Thailand)
Issue Summary
Applications using Ant SDK Flutter fail to properly connect to Ant SDK servers when operating on True Move/True Broadband networks in Thailand. Users experience black screens and cannot view video streams.
Issue Details
Our testing reveals:
Key Log Information
Our Suspicions
We suspect the following issues may be occurring:
Proposed Solutions to Try
Complete Log
Thank you for your assistance.
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