404 error for Stream browardplazas

[brodriguezhwc]

Short description

When we are trying to play stream in FTV+ Community App we are getting 404 error

Environment

• Operating system and version: Android tv OS 12
• Java version:
• Ant Media Server version:
• Browser name and version:

Steps to reproduce

1. select the menu for which browardplazas stream configured
2. verify the error displayed

Expected behavior

Stream should be played without any issue as we are able to play palmchase stream without any issue.

Actual behavior

We are receiving 404 error randomly after playing stream for couple of seconds and stream is buffering more frequently. We are able to experience error in VLC also.

Logs

https://pastebin.com/QvaWNnpJ

[burak-58]

Hi @brodriguezhwc,
I couldn't understand the issue clearly and the pastebin link didn't work. Let me convert this to a discussion to investigate your reporting better. Then we may get it back.

[brodriguezhwc]

Hello, Please let me know if you are now able to access the pastebin link. Thanks!

[amarantmeida]

@brodriguezhwc Yes, we are seeing the logs in pastebin and we see a 404 error, means the requested media file was not found at the given URL. Is this still happening for you? Also, are palmchase stream and browardplazas stream on the same application? or different applications?