unable to download image chatwoot 4.0.3

[mbdali]

Hi,
Recently updated to version 4.0.3.
Image is not able to download when I click "download arrow" button in image preview.
Storage is amazon s3. but when I right click->save image or open image new tab, it is working.

screenshot attached.

[mbdali]

console error:

118:1 Access to fetch at 'https://xxx-s3-bucket.s3.1.amazonaws.com/hczxxarbswyjd0q?response-content-disposition=inline%3B%20filename%3D%22File.jpg%22%3B%20filename%2A%3DUTF-8%27%27File.jpg&response-content-type=image%2Fjpeg&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=Ax66x%2F20250306%2Fme-central-1%2Fs3%2Faws4_request&X-Amz-Date=20250306T065228Z&X-Amz-Expires=300&X-Amz-SignedHeaders=host&X-Amz-Signature=b34c7acaffd909f75cca34b92aedb41a8324f66e53e24bbd793a2a5013427b64'
(redirected from 'https://xx.smxxel.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOBBcUVXIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--12112d0c0d18c484c6d0e37c60739e957954a8c4/File.jpg')
from origin 'https://crm.smarttasheel.ae' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource. If an opaque response serves your needs, set the request's mode to 'no-cors' to fetch the resource with CORS disabled.

[scmmishra]

Hey @mbdali this issue was fixed in a release of the utils lib a while back [ref], we fixed this issue for good.
Can you do a hard refresh once, perhaps you're using an older build of the frontend. Also, which version did you upgrade from?

[mbdali]

It was 4.0.1 with local storage.
Then I moved to new server with 4.0.3 installed with S3 storage.
I did not run db_prepare, I just restored app/storage and postgres backup from old 4.0.1 server.
Then ran "from local to s3 ..." command inside docker console (it). This migrated to S3 storage for chats and the documents, old documents still accessed from local storage only.