Free Tier Support Guidelines

[osterman]

Welcome! This is a community forum for questions about our open source projects.

✅ Ask one question at a time — split complex topics into separate posts.
✅ Keep it high-level and clear — we prioritize general questions that help the broader community.
✅ Deeper technical or commercial-related questions may be answered from time to time, solely at our discretion.

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Free Tier Support does not include support for:

• Quickstart, Jumpstart, or other Commercial Reference Architectures
• Cloud Posse Components
• GitHub Actions and workflows
• Deliverables from paid implementations or services

Our projects are open source and free to use — but support is not included.

We occasionally answer complex or commercial-related questions here, but this is voluntary and unscheduled. If your team depends on our work, we strongly encourage you to subscribe to premium support.

That’s what makes open source work.

[osterman]

If your team depends on our work, we strongly encourage you to subscribe to premium support.