Cannot read/save 'some' TOTP - Multipart QR codes are not supported

[Si-Richards]

ISSUE NAME

• Passbolt Version: EXACT RELEASE VERSION OR COMMIT HASH, HERE.
• Platform and Target:
  Passbolt 4.9.1 - RPM
  PHP version 8.2.23
  Rocky Linux

What you did

Some not all QR codes cannot be read into Passbolt via web or mobile

What happened

Some QR codes receive error 'The QR code is incomplete' but they can be read into both Google or MS Authenticator apps

What you expected to happen

The QR should be decoded and saved against the Passbolt record

[stripthis]

Can you post an example of QR code that doesn't work?

[Si-Richards]

Thanks guys....

To be clearer... Passbolt seems unable to parse Multiformat QR codes which seem to be becoming more common.
If I strip out the extra-data it reads fine

[cedricalfonsi]

We are curious about the kind of data represented in the QR code, given that the amount of data required to represent a TOTP is typically small. Could you please share with us the software that is producing this information? We'd be happy to investigate further.