Call forwarding in Daily and pipecat/pipecat-flow

[mshbaita-jo]

Can I enable call forwarding while participating in a WebRTC room within the Pipecat flow handler; and how I can get the session id from daily object I have, Im using the meeting token in the api but it gives "authentication-error"

[chadbailey59]

Do you mean PSTN/SIP call forwarding? Yes, there's dial out functionality. The session ID might be available in the on-joined callback; if it's not there, it's in the DailyTransport object somewhere.

[mshbaita-jo]

Do you mean PSTN/SIP call forwarding? Yes, there's dial out functionality. The session ID might be available in the on-joined callback; if it's not there, it's in the DailyTransport object somewhere.

Thank you, Chad. What I’m trying to understand is how to forward a call to another agent while I’m on a call. I’m a bit confused about the process. My goal is to perform PSTN/SIP call forwarding. I’ve attempted it, but I’m having trouble retrieving the session ID from the Daily room data. It’s possible that I’m doing something wrong, or perhaps this functionality isn’t supported.

[JoodMaaroufi]

Do you mean PSTN/SIP call forwarding? Yes, there's dial out functionality. The session ID might be available in the on-joined callback; if it's not there, it's in the DailyTransport object somewhere.

Hello Chad,

Based on what you sent, I tried the on-joined callback and got the session id from it, but implementing it the sipCallTransfer endpoint didn't work and it gives an invalid sessionId error, i suppose it needs something other than the session id for it to work.