The number of metered reports doesn't match the Qlik administration console

[arychener-xlc]

Hi,
The number of metered reports doesn't match the Qlik administration console :

vs

The difference seems to be in the way the previews are taken into account.
Best regards
Amélie

[withdave]

I took a brief look at this @arychener-xlc, is this due to timing differences between the admin console and the app? The app is nearly immediate, but the admin console may show a lag of 6 or more hours depending on when the report was generated.

I note in the chart there was a report generated just before the app was reloaded - was that the preview one or was that a genuine delivery?

[withdave]

Closing this as stale but please come back if this remains an issue. Previews should not be metered.

[arychener-xlc]

Hi,
Thank you for your feedback.
The problem is not caused by data refresh.
Today, when I look at July, I see a difference of 40 reports (i.e., the number of Excel previews) between the console and the application.
Console = 76 reports
App = 116 reports

Best regards
Amélie