Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Reduce confusion between official vs. other "roundcubes" #9696

Open
jidanni opened this issue Nov 10, 2024 · 5 comments
Open

Reduce confusion between official vs. other "roundcubes" #9696

jidanni opened this issue Nov 10, 2024 · 5 comments
Assignees
Labels

Comments

@jidanni
Copy link

jidanni commented Nov 10, 2024

https://play.google.com/store/apps/dev?id=6665673827281082777 seems to have taken your name. But the Report button just leads to https://support.google.com/googleplay/answer/2853570

Also note
https://roundcube.en.uptodown.com/android

Anyway, if I were Roundcube, on https://roundcube.net/download/ and https://roundcube.net/about/ and https://roundcube.net/ I would have an Android etc. section, and there explicitly say that there is no official version for Android.

@pabzm pabzm self-assigned this Nov 11, 2024
@pabzm
Copy link
Member

pabzm commented Nov 11, 2024

Thank you for the notice! We'll have a look at those projects and consider possible actions.

@alecpl
Copy link
Member

alecpl commented Nov 11, 2024

We tried that in the past, Google ignored our reports.

@MrSuddenJoy
Copy link

Google ignored our reports.

@alecpl Persistance. Its absolutely key when dealing with Google support.

@jidanni
Copy link
Author

jidanni commented Nov 14, 2024

Well even if Google fixes something, it could get unfixed at any time.

So I would have a clarifications page, saying that you are aware there are similarly named projects, but your project only includes XXX, YYY,...

And have a FAQ:

  • Android?
    • bla bla...
  • IOS?
    • bla bla...

@MrSuddenJoy
Copy link

Well even if Google fixes something, it could get unfixed at any time.

@jidanni haha true 👍🏻

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
Projects
None yet
Development

No branches or pull requests

4 participants