Asus TUF M5 DPI issue

[Shuaib-S]

Rules

• I made myself familiar with the Readme, FAQ and Troubleshooting.
• I understand that, if insufficient information or no app logs will be provided, my issue will be closed without an answer.

What's wrong?

Everytime I restart my laptop, my DPI changes back : the first one is always 1600. The second is 800 (when I press the DPI button on my mouse)

How to reproduce the bug?

1.Start up laptop
2. Open Ghelper, click my detected mouse.
3. DPI profile 1 is 1600. DPI profile 2 is 400 (the DPI button on mouse)
4.Change it e.g to 800 DPI
5. Restart laptop
6. Back to 1600 DPI

Logs

log.txt

Device and Model

ASUS TUF Gaming F15 FX506HC

Additional information.

No response

Armoury Crate

Uninstalled

Asus Services

8

Version

0.197.0

OS

WINDOWS

[seerge]

@Shuaib-S hello,

Most likely your mouse don't have any on-board memory. It seem to be the case for some very old mice, like this model from 2018. So it just resets itself every time it's reconnected or system reboots.

Currently G-Helper is not able to set settings automatically on start. It applies them when you manually adjust settings as most of newer modes remember that.

[seerge]

@Shuaib-S how did it behave with armory, did DPI reset to defaults on reboot and become 1600 again if you wouldn't launch AC manually after ?