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Signal Stories are stuck in "sending..." #14257

@Hetti

Description

@Hetti

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  • I have searched searched open and closed issues for duplicates
  • I am submitting a bug report for existing functionality that does not work as intended
  • This isn't a feature request or a discussion topic

Bug description

This bug is for sure related to the latest crash bug that was fixed by you: #14163 because I was also affected by this. After the crash bug was fixed, Signal is not crashing, but I am not able to send successfully stories because they are stuck in "sending..." state.

Excerpt of my signal debug log where the issue appears as exception:

[7.48.1] [44   ] 2025-07-18 22:13:13.590 GMT+02:00 I BaseJob: [JOB::<JOB_ID>][PushDistributionListSendJob] Encountered a retryable exception. (Time Since Submission: 16384 ms, Lifespan: 86400000 ms, Run Attempt: 4/Unlimited, Queue: RecipientI...ipv6...MEDIA)
[7.48.1] [44   ] 2025-07-18 22:13:13.590 GMT+02:00 I BaseJob: org.whispersystems.signalservice.api.push.exceptions.NotFoundException: [404] 1 or more recipients are not registered!
[7.48.1] [44   ] 2025-07-18 22:13:13.590 GMT+02:00 I BaseJob: 	at org.thoughtcrime.securesms.recipients.RecipientUtil.ensureUuidsAreAvailable(RecipientUtil.java:117)
[7.48.1] [44   ] 2025-07-18 22:13:13.590 GMT+02:00 I BaseJob: 	at org.thoughtcrime.securesms.recipients.RecipientUtil.toSignalServiceAddressesFromResolved(RecipientUtil.java:94)
[7.48.1] [44   ] 2025-07-18 22:13:13.590 GMT+02:00 I BaseJob: 	at org.thoughtcrime.securesms.messages.GroupSendUtil$RecipientData.mapAddresses(GroupSendUtil.java:992)
[7.48.1] [44   ] 2025-07-18 22:13:13.590 GMT+02:00 I BaseJob: 	at org.thoughtcrime.securesms.messages.GroupSendUtil$RecipientData.<init>(GroupSendUtil.java:967)
[7.48.1] [44   ] 2025-07-18 22:13:13.590 GMT+02:00 I BaseJob: 	at org.thoughtcrime.securesms.messages.GroupSendUtil.sendMessage(GroupSendUtil.java:263)
[7.48.1] [44   ] 2025-07-18 22:13:13.590 GMT+02:00 I BaseJob: 	at org.thoughtcrime.securesms.messages.GroupSendUtil.sendStoryMessage(GroupSendUtil.java:192)
[7.48.1] [44   ] 2025-07-18 22:13:13.590 GMT+02:00 I BaseJob: 	at org.thoughtcrime.securesms.jobs.PushDistributionListSendJob.deliver(PushDistributionListSendJob.java:224)
[7.48.1] [44   ] 2025-07-18 22:13:13.590 GMT+02:00 I BaseJob: 	at org.thoughtcrime.securesms.jobs.PushDistributionListSendJob.onPushSend(PushDistributionListSendJob.java:181)
[7.48.1] [44   ] 2025-07-18 22:13:13.590 GMT+02:00 I BaseJob: 	at org.thoughtcrime.securesms.jobs.PushSendJob.onSend(PushSendJob.java:130)
[7.48.1] [44   ] 2025-07-18 22:13:13.590 GMT+02:00 I BaseJob: 	at org.thoughtcrime.securesms.jobs.SendJob.onRun(SendJob.java:42)
[7.48.1] [44   ] 2025-07-18 22:13:13.590 GMT+02:00 I BaseJob: 	at org.thoughtcrime.securesms.jobs.BaseJob.run(BaseJob.java:31)
[7.48.1] [44   ] 2025-07-18 22:13:13.590 GMT+02:00 I BaseJob: 	at org.thoughtcrime.securesms.jobmanager.JobRunner.run(JobRunner.java:88)
[7.48.1] [44   ] 2025-07-18 22:13:13.590 GMT+02:00 I BaseJob: 	at org.thoughtcrime.securesms.jobmanager.JobRunner.run(JobRunner.java:51)
[7.48.1] [44   ] 2025-07-18 22:13:13.590 GMT+02:00 I BaseJob: 
[7.48.1] [44   ] 2025-07-18 22:13:13.590 GMT+02:00 I JobRunner: [JOB::<JOB_ID>][PushDistributionListSendJob][3] Job finished with result RETRY in 285 ms. (Time Since Submission: 16384 ms, Lifespan: 86400000 ms, Run Attempt: 4/Unlimited, Queue: RecipientI...ipv6...MEDIA)
[7.48.1] [44   ] 2025-07-18 22:13:13.591 GMT+02:00 I JobController: [JOB::<JOB_ID>][PushDistributionListSendJob] Scheduling a retry in 15333 ms. (Time Since Submission: 16385 ms, Lifespan: 86400000 ms, Run Attempt: 4/Unlimited, Queue: RecipientI...ipv6...MEDIA)
[7.48.1] [44   ] 2025-07-18 22:13:13.591 GMT+02:00 I InAppScheduler: Scheduling a retry in 15333 ms.

based on the exception some of my contacts is not registered anymore.
Sadly I can't see which of my contact is not registered anymore - so I can't specifically delete this contact.

Interestingly, I am able to send stories via my linked Desktop Client.

Screenshots

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Device

Pixel 9

Android version

Android 16

Signal version

7.48.1

Link to debug log

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