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S3 object metadata not found for bot/none-none #1091

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gh-gonzo opened this issue Nov 21, 2022 · 3 comments
Open

S3 object metadata not found for bot/none-none #1091

gh-gonzo opened this issue Nov 21, 2022 · 3 comments
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bug M-T: confirmed bug report. Issues are confirmed when the reproduction steps are documented needs info project:bolt
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@gh-gonzo
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My bot uses Bolt for Java with Spring Boot. Sometimes in my production server logs I see info like this:

c.s.a.b.s.b.AmazonS3InstallationService  : 
Amazon S3 object metadata not found (key: bot/none-none, AmazonS3Exception: com.amazonaws.services.s3.model.AmazonS3Exception: 
The specified key does not exist. (Service: Amazon S3; Status Code: 404; Error Code: NoSuchKey; Request ID: ...; S3 Extended Request ID: ...; Proxy: null), S3 Extended Request ID: ...)

Can I do anything about it?

I was able to reproduce it. You need to uninstall your bot from a computer but still have it opened from the mobile app.

@seratch seratch added question M-T: User needs support to use the project project:bolt and removed untriaged labels Nov 21, 2022
@seratch
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seratch commented Nov 21, 2022

Hi @gh-gonzo, thanks for sharing this.

Would it be possible to ask you to identify what kind of payload request can cause this? I am guessing that the request pattern may be an Events API one, which does not provide any enterprise_id and team_id, but I am still unsure what it is.

Also, when it happens, do your end-users see any visible errors? Or, did you just find info-level logs like this on the server-side?

@gh-gonzo
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I need to think for a while how to get this payload.

I haven't noticed any errors as a user. I just found it in info-level server logs.

@seratch
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seratch commented Nov 21, 2022

Thanks for your response. Good to hear that no end-users are affected by this so far.

@seratch seratch added this to the 1.27.2 milestone Nov 22, 2022
@seratch seratch added the enhancement M-T: A feature request for new functionality label Nov 22, 2022
@seratch seratch self-assigned this Nov 22, 2022
@seratch seratch modified the milestones: 1.27.2, 1.x Nov 28, 2022
@seratch seratch added bug M-T: confirmed bug report. Issues are confirmed when the reproduction steps are documented needs info and removed enhancement M-T: A feature request for new functionality question M-T: User needs support to use the project labels Jan 11, 2024
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bug M-T: confirmed bug report. Issues are confirmed when the reproduction steps are documented needs info project:bolt
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