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App will toggle handsfree calling off randomly #227

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ghost opened this issue Nov 16, 2023 · 3 comments
Open

App will toggle handsfree calling off randomly #227

ghost opened this issue Nov 16, 2023 · 3 comments
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bug Something isn't working

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@ghost
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ghost commented Nov 16, 2023

Describe the bug

In a call between snikket ios and snikket android via a snikket server, the ios app will sometimes randomly disable handsfree mode (or speakerphone). Handsfree then has to manually be enabled again.

To Reproduce
Steps to reproduce the behavior:

  1. Start call
  2. Put phone in handsfree mode via snikket app
  3. Wait for handsfree to toggle itself off

Software versions:

  • App Version: 17.1.1
  • iOS version: version 1.2 build 10
  • iPhone model: iPhone SE (2020)
  • Server software: Snikket

If your problem involves communication with people using other apps/platforms,
please include details of their app and versions also when possible.

  • Other side: Android with Snikket 2.12.2+free, Motorola G32 with stock LineageOS

Maybe the feature introduced here #105 isn't working as expected, or reliably at at least.

@ghost ghost added the bug Something isn't working label Nov 16, 2023
@mwild1
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mwild1 commented Nov 16, 2023

Hi, thanks for the report! Do you use any bluetooth audio devices with the iPhone?

@ghost
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ghost commented Nov 16, 2023

Hi, thanks for the report! Do you use any bluetooth audio devices with the iPhone?

Hi! No, neither of the callers are using bluetooth audio devices.

I wonder if it has anything to do with either side connecting to a new wifi access point (same SSID, different AP). That seems to mess with the snikket call connection in multiple ways, and seems to correlate with the iphone jumping off of speakerphone. Though it might be unrelated, it doesn't always happen.

@ghost
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ghost commented Nov 19, 2023

I've updated the ticket with the ios details. In general it seems like the handsfree option isn't very reliable yet, as is calling in general between snikket ios and snikket android. I'll try to open issues (or add to existing ones) for any bugs encountered.

I've not been able to manually reproduce the inadvertent handsfree toggling yet. Will add details if I discover more.

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