WS event not match with SIP event

[tan2607]

We try to use websocket event to detect answer call from client ( client pick-up the phone or SIP 200 OK)

• The manual call is fine.
• The Originate or the other ( power dialing mode and predictive mode) not working, the "Confirm" event happen after Tinyphone get the SIP event from PBX.
  ==> The question is there anyway to detect the SIP event? ( I had checked the log can see the detail of SIP event but ws cannot)

[kingster]

Hi

Can you explain what do you mean by

Originate or the other ( power dialing mode and predictive mode) not working

Maybe you can provide a sip trace/ sequence to help explain the problem a little more?

The question is there anyway to detect the SIP event

This is something I will check and get back. If pjsua offers a callback for these events then it should be possible.

[tan2607]

Hi,
Thank for your quick response, appreciate it!
I would like to describle via dial flow below:
This is websocket event for manual dialing

This is websocket event for Originate/AMI call ( Call trigger by 3rd application not by agent)

So we found that the "CONFIRM" event not acctually matching when the customer/client answer the call.

Problem : we cannot detect for some frontend services ( counting duration from Answer or display some function in webphone like hold or dialpad button)
Please lets me know if you need sip packet or wireshark capture regardign this.
09-01-2025-tinyphone.zip
I already send the log file as well.
Expected : Tinyphone can really check the SIP signnalling ( Answer, No Answer, Busy,...)
Kindly help to check.
Thanks a lot