cannot invite user to team in local-deployed wandb

[yh-xu]

I deployed wandb server locally with trail license provided. I can create user and team , but cannot invite user to team. My server is deployed internally without public network access.

[rsanandres-wandb]

Hello @yh-xu !

What error are you running into when you try to invite a user to a team? Could you send a screenshot of what you are seeing when the error occurs?

[sydholl]

WandB Internal User commented:
rsanandres-wandb commented:
Hello @yh-xu !

What error are you running into when you try to invite a user to a team? Could you send a screenshot of what you are seeing when the error occurs?

[sydholl]

Raphael San Andres commented:
Hi, since we have not heard back from you we are going to close this request. If you would like to re-open the conversation, please let us know!

[yh-xu]

no error occurred. I just got no responding when clicking invite

[yh-xu]

It seems request of email dispatch timed out. My host is in local network and cannot access SMTP server . Any workaround ?

[rsanandres-wandb]

I went and attempted to reproduce this on my server by I was able to do so. Could you try adding the member by email to see if that works?

If that does not work, can you grab me the browser console logs of the page when you attempt to invite the other member (screenshot or a file)?

[exalate-issue-sync]

WandB Internal User commented:
rsanandres-wandb commented:
I went and attempted to reproduce this on my server by I was able to do so. Could you try adding the member by email to see if that works?

If that does not work, can you grab me the browser console logs of the page when you attempt to invite the other member (screenshot or a file)?

[exalate-issue-sync]

Raphael San Andres commented:
Hi, since we have not heard back from you we are going to close this request. If you would like to re-open the conversation, please let us know!

[yh-xu]

I resolved it by setting up local smtp server.

[rsanandres-wandb]

Great! Happy to hear your found your solution! I will be closing this ticket now but feel free to open another ticket if you have any other questions.