Error happened while getting date from webex "errorCode":425,"trackingId #4
Description
Hi,
I have an issue after configuring the Splunk app with sourcetype="taciscowebexaddonforsplunk:log" source="/opt/splunk/var/log/splunk/webex_meeting_qualities.log"
2025-06-23 11:03:51,210 log_level=ERROR pid=2867040 tid=MainThread file=base_modinput.py:log_error:317 | [-] Error happened while getting date from webex https://analytics.webexapis.com/v1/meeting/qualities?meetingId=xxx&max=1000 API: code: 425 - body: {"message":"No participant information found for this meeting.","errorCode":425,"trackingId":"xxx"}
[!] You need to re-configure the account in configuration page
Can anyone help me troubleshoot this error ?
Best regards,
Marius