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config/crash_anr_issue_template (#369)
* config/crash_anr_issue_template * react native specific urls update * verbose logging url correction * faq url update * sufficient info and demo app note * miswording * First Occurrence of Crash
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blank_issues_enabled: true | ||
contact_links: | ||
- name: Documentation | ||
url: https://dash.applovin.com/documentation/mediation/react-native/getting-started/integration | ||
url: https://developers.applovin.com/en/max/react-native/overview/integration | ||
about: Documentation for the AppLovin MAX React Native Module | ||
- name: Support | ||
url: https://monetization-support.applovin.com/hc/en-us | ||
url: https://developers.applovin.comhttps://developers.applovin.com/en/max/faq/common-questions-from-publishers | ||
about: Answers to common questions and support for AppLovin MAX |
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name: Crash/ANR Report | ||
description: Report a crash or ANR | ||
labels: [bug] | ||
body: | ||
- type: markdown | ||
attributes: | ||
value: | | ||
- To help us address issues efficiently, please provide clear and detailed bug reports. Reports lacking sufficient information may not be prioritized for review. | ||
- Before reporting, search our [existing issues](https://github.com/AppLovin/AppLovin-MAX-React-Native/issues?q=is%3Aissue) and [changelog](https://github.com/AppLovin/AppLovin-MAX-React-Native/releases) to see if the issue has already been addressed. | ||
- type: input | ||
attributes: | ||
label: "MAX Module Version" | ||
placeholder: "e.g., 1.0.9" | ||
validations: | ||
required: true | ||
- type: input | ||
attributes: | ||
label: "React Native Version" | ||
placeholder: "e.g., 0.69.1" | ||
validations: | ||
required: true | ||
- type: input | ||
attributes: | ||
label: "Device/Platform Info" | ||
description: "Is the problem affecting any specific devices or platforms?" | ||
placeholder: "e.g., Android 8.1, iOS 15, Google Pixel 5a, etc." | ||
validations: | ||
required: true | ||
- type: input | ||
attributes: | ||
label: "Crashes/ANRs per Day" | ||
description: "What is the number of crashes/ANRs per day?" | ||
validations: | ||
required: true | ||
- type: input | ||
attributes: | ||
label: "Percentage of Users Affected" | ||
description: "What percentage of users are experiencing the crash/ANR?" | ||
validations: | ||
required: true | ||
- type: textarea | ||
attributes: | ||
label: "First Occurrence of Crash/ANR" | ||
description: "Did the crash/ANR start on a specific day, after updating from an older SDK version, or on a new integration?" | ||
validations: | ||
required: true | ||
- type: textarea | ||
attributes: | ||
label: "Exception and Stack Trace" | ||
validations: | ||
required: true | ||
- type: textarea | ||
attributes: | ||
label: "How to Reproduce" | ||
description: "Step-by-step instructions, code snippets, or other details to reproduce the issue." | ||
validations: | ||
required: true | ||
- type: dropdown | ||
attributes: | ||
label: "Reproducible in the demo app?" | ||
description: Please try and reproduce the issue in the [demo app](https://github.com/AppLovin/AppLovin-MAX-React-Native) | ||
options: | ||
- "Yes" | ||
- "No" | ||
- "Not Tested" | ||
default: 0 | ||
validations: | ||
required: true | ||
- type: textarea | ||
attributes: | ||
label: "Additional Info" | ||
description: | | ||
- If applicable, include any info to provide further context, such as images, videos, or logs after [enabling verbose logging](https://developers.applovin.com/en/max/react-native/overview/advanced-settings#enable-verbose-logging). | ||
- If you don't want to post media publicly, please submit your file(s) in a [support request](https://support.applovin.com/hc/en-us/requests/new) with subject 'Issue #<ISSUE_NUMBER>: <ISSUE_LINK>' after filing this issue with a note saying you will do so here. | ||
placeholder: "Tip: Attach files by clicking this area and dragging files in" | ||
validations: | ||
required: false |