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Co-authored-by: Zacharias Zacharodimos <[email protected]>
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Br3nnabee and zzacharo authored Oct 29, 2024
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17 changes: 11 additions & 6 deletions cds/modules/fixtures/data/pages/faq.html
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Expand Up @@ -22,16 +22,20 @@ <h2 id="cds-videos">CDS Videos</h2>
</p>
<p><a href="#how-to-share" name="how-to-share" class="cds-anchor"><strong>How can I share my project with some colleagues?</strong></a></p>
<p>If you want to share the draft(s) video(s) with some colleagues, before publishing, to collaborate at the same time, edit the videos' project and use the &quot;Project editors&quot; tab: input the list of e-mail and e-groups (with &quot;@cern.ch&quot;) in the &quot;Grant access to the project&quot; field as restricting access to a video.</p>
<p><a href="#how-to-subtitle" name="how-to-subtitle" class="cds-anchor"><strong>How can I upload subtitles for my video?</strong></a></p>
<p><a href="#how-to-add-subtitles" name="how-to-add-subtitles" class="cds-anchor"><strong>How can I upload subtitles for my video?</strong></a></p>

<p>Subtitles in CDS Videos must be .vtt format files associated to the video file. Open the Files tab of the video frame (if you just started the upload of the video, you might need to wait for it to take place, depending on the size).
Then follow the instructions in the Subtitle frame.</p>
<p><a href="#how-high-res" name="how-high-res" class="cds-anchor"><strong>How to access high resolution CERN copyrighted material?</strong></a></p>
<p><a href="#how-to-access-high-resolution-videos" name="how-to-access-high-resolution-videos" class="cds-anchor"><strong>How to access high resolution CERN copyrighted material?</strong></a></p>

<p>Click on the link of the high resolution version of the file (&quot;Master video&quot;).
The conditions of use are then displayed. You can agree or disagree to the conditions of use by clicking on the &quot;Agree&quot; or &quot;Disagree&quot; button. If you accept the conditions, the download will start.
Note that if a file is restricted and you are not logged in, you will be redirected to the CERN central login page. Follow the instructions on-screen to login (or request lost password, etc.).</p>
<p><a href="#who-high-res" name="who-high-res" class="cds-anchor"><strong>Who can download high resolution multimedia files?</strong></a></p>
<p><a href="#who-can-download-high-resolution-videos" name="who-can-download-high-resolution-videos" class="cds-anchor"><strong>Who can download high resolution multimedia files?</strong></a></p>

<p>Anybody (journalists, physicists, individuals, etc.) who agrees to the conditions of use. Note that for some usages (personal use for computer wallpaper, inclusion in slides, etc.) you might want to download a lower resolution of the file, which remains a good quality enough. The lower resolutions files remains under CERN copyright, and the same conditions of use apply.</p>
<p><a href="#conditions-of-use" name="conditions-of-use" class="cds-anchor"><strong>What are the conditions of use?</strong></a>/p>
<p><a href="#terms-of-use" name="terms-of-use" class="cds-anchor"><strong>What are the conditions of use?</strong></a>/p>

<p>The conditions of use can be found at <a href="http://copyright.cern.ch/">http://copyright.cern.ch/</a>. There you can also find contact information to request more detailed information.</p>
<p><a href="#redirect-loop-error" name="redirect-loop-error" class="cds-anchor"><strong>When I try to download, I get this message &quot;Redirect Loop&quot;</strong></a></p>
<p>Your web browser is most probably configured to use a web proxy to connect to HTTP servers, but not for connecting to (secure) HTTPS servers.
Expand All @@ -42,9 +46,10 @@ <h2 id="cds-videos">CDS Videos</h2>
<p>To solve this problem, please temporarily disable any extension blocking the download.</p>
<p><a href="#browser-version-error" name="browser-version-error" class="cds-anchor"><strong>Internet Explorer tells me that the website is encountering problems.</strong></a></p>
<p>Size of files that can be downloaded by Internet Explorer is limited according to the IE version. Please update IE or use another browser to download large files.</p>
<p><a href="#how-better-res" name="how-better-res" class="cds-anchor"><strong>How can I get a better resolution of a document?</strong></a></p>
<p><a href="#how-to-get-better-video-resolution" name="how-to-get-better-video-resolution" class="cds-anchor"><strong>How can I get a better resolution of a document?</strong></a></p>
<p>The documents on the CERN Document Server are generally already the highest quality available.</p>
<p><a href="#low-res-media" name="low-res-media" class="cds-anchor"><strong>What about low resolution multimedia files?</strong></a></p>
<p><a href="#low-resolution-videos" name="low-resolution-videos" class="cds-anchor"><strong>What about low resolution multimedia files?</strong></a></p>

<p>Low-res files are also protected by the CERN copyright, and subject to the same conditions of use as high resolutions files. Though you will not need to login to access them, you agree to the same conditions (including the CERN computing rules) by downloading this material.</p>
<p><a href="#how-to-change-thumbnail" name="how-to-change-thumbnail" class="cds-anchor"><strong>How do I select or change the cover/thumbnail of my video?</strong></a></p>
<p>To select a cover for your video, go to the video&#39;s edit page and click on the &#39;Files&#39; tab. In this section, you will find an option to view and change the Thumbnails. Simply upload a new image named &#39;poster.png&#39; or &#39;poster.jpg&#39; to set it as your video&rsquo;s cover. To update the cover, follow the same process: go to the &#39;Files&#39; tab on the video&#39;s edit page and upload a new image with the exact name (&#39;poster.png&#39; or &#39;poster.jpg&#39;). This will automatically update and replace your current cover with the new one.</p>
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