Welcome to Flicker Finance's support repository. We're committed to providing the best possible experience for our users and value your feedback in helping us improve our platform.
Before submitting a new issue, please:
- Search existing issues to see if your question has already been addressed
- Visit our Learn section for detailed guides
If you couldn't find a solution to your problem, create a new issue using one of our templates:
- Bug Report - For reporting app functionality issues
- Feature Request - For suggesting improvements
- Analysis Feedback - For feedback on market analysis accuracy
For urgent issues related to:
- Account security
- Payment problems
- Data privacy concerns
Please email us directly at [email protected]
To help us address your concerns efficiently:
-
Be Specific
- Provide detailed steps to reproduce bugs
- Include screenshots when possible
- Mention your iOS/Android version and device model
-
One Issue Per Report
- Submit separate issues for different problems
- Don't combine multiple feature requests
-
Check Issue Status
- Issues are labeled for tracking
- We update status regularly
- Closed issues have resolutions noted
We love hearing your ideas! When suggesting features:
-
Explain the Problem
- What challenge are you facing?
- How does this impact your usage?
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Describe Your Solution
- What's your proposed solution?
- How would it benefit other users?
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Consider Alternatives
- What alternatives have you considered?
- Why is your solution preferred?
While this is primarily a support repository, we welcome:
- Detailed bug reports
- Well-thought-out feature requests
- Analysis improvement suggestions
- Documentation corrections
- We review issues weekly
- Priority is given to security and critical bugs
- Feature requests are evaluated monthly
- All submissions receive initial response within 5 business days
To maintain a productive environment:
- Be respectful and constructive
- Provide clear, factual information
- Follow issue templates
- Avoid duplicate submissions
- Email: [email protected]
- Twitter: @flicker_finance
- Website: flicker.finance