⚡ UPS Infrastructure Modernization Program

Multi‑Site Modernization • UPS Replacement • Network Upgrades • IT/OT Field Engineering

---

✨ Overview

A multi‑site modernization initiative spanning ~10 UPS facilities across the Northwestern United States.
This program combined facility‑wide UPS replacement, distributed modernization workflows, and enterprise IT/OT upgrades, including Wi‑Fi expansion, VoIP migration, device provisioning, and monitoring improvements.

The work required cross‑team coordination, zero‑downtime execution, and standardized deployment kits to ensure consistent results across all locations.

Role: Infrastructure Automation & Network Engineer
Duration: Jan 2023 – May 2023
Scope: 10 UPS facilities (multi‑state)

---

⚡ Quick Start

Explore the core components of this modernization program:

• 📐 Architecture → /architecture
• 📄 Documentation → /docs
• ⚙ Configuration Templates → /config
• 🧰 Automation & Diagnostics → /scripts

All files are sanitized and structured for portfolio demonstration.

---

🧾 System Summary

This repository models the modernization lifecycle across multiple UPS facilities, including:

• UPS replacement & battery modernization
• Distributed deployment workflows for multi‑site rollouts
• SNMP‑based UPS monitoring & telemetry upgrades
• Wi‑Fi expansion and RF planning
• VoIP migration from legacy PBX to SIP
• Security camera (CCTV/IP) support & NVR integration
• Network printer deployment & queue standardization
• SICK laser & encoder maintenance (OT systems)
• Server, PC, and laptop provisioning
• Remote support workflows
• HR onboarding/offboarding support

This repo consolidates the operational, technical, and automation components required to modernize distributed UPS facilities with zero service disruption.

---

💡 Why This Work Matters

UPS facilities depend on continuous power, stable connectivity, and reliable communication systems.
This modernization program delivered:

• Higher operational uptime
• Improved network reliability
• Standardized IT/OT support workflows
• Reduced communication costs
• Stronger monitoring and telemetry
• Faster provisioning and remote support

The result was a measurable improvement in facility performance, safety, and operational efficiency.

---

🎯 Responsibilities & Scope

• Modernized UPS systems across 10+ facilities
• Upgraded Wi‑Fi infrastructure, improving coverage by 30%
• Migrated legacy phone systems to VoIP, reducing costs by 20%
• Implemented SNMP‑based UPS monitoring and alerting
• Supported security camera deployments and NVR integrations
• Maintained SICK lasers, encoders, and industrial sensors
• Provisioned servers, PCs, and laptops using Intune & Jamf
• Automated compliance checks and network provisioning
• Delivered remote support and on‑site troubleshooting
• Coordinated with UPS IT, facilities, and field teams

---

🛠️ Technologies & Tools

Platform Stack

Category	Technologies	Purpose
🔌 UPS & Power	SNMP monitoring, UPS telemetry	Runtime tracking, alerting, battery lifecycle
📡 Networking	Cisco Meraki, VLANs, Wi‑Fi planning	Multi‑site network modernization
☎️ VoIP	SIP, VoIP gateways, QoS	PBX → VoIP migration
🎥 Security Systems	IP cameras, NVR systems, PoE	Facility surveillance modernization
🖨️ Print Services	Network printers, drivers	Standardized print workflows
🖥️ Provisioning	Intune, Jamf, imaging	Server/PC/laptop deployment
⚙️ Automation	PowerShell, Bash, Python, SQL	Compliance checks, provisioning, telemetry
🧰 Operations	ServiceNow, remote support tools	Change management & field coordination

---

🗂️ Repository Structure

UPS-Infrastructure-Modernization/
│
├── architecture/
│   ├── modernization-overview.md
│   ├── multi-site-deployment-diagram.md
│   ├── network-topology.md
│   └── power-architecture.md
│
├── docs/
│   ├── deployment-overview.md
│   ├── ups-modernization-playbook.md
│   ├── wifi-expansion-guide.md
│   ├── voip-migration-guide.md
│   ├── camera-support-runbook.md
│   ├── sick-laser-maintenance.md
│   ├── encoder-support-guide.md
│   ├── remote-support-procedures.md
│   └── troubleshooting-guide.md
│
├── config/
│   ├── ups-monitoring-template.md
│   ├── snmp-profile-template.md
│   ├── wifi-baseline-template.md
│   ├── voip-qos-template.md
│   ├── printer-standardization-template.md
│   ├── device-provisioning-checklist.md
│   ├── change-control-template.md
│   └── site-baseline-template.md
│
├── scripts/
│   ├── monitoring/
│   │   ├── ups-health-check.ps1
│   │   ├── snmp-telemetry-poll.py
│   │   └── camera-bitrate-audit.py
│   │
│   ├── network/
│   │   ├── switch-port-validator.ps1
│   │   ├── vlan-audit.ps1
│   │   ├── wifi-coverage-scan.sh
│   │   └── wifi-coverage-analysis.sql
│   │
│   ├── voip/
│   │   ├── voip-qos-validator.ps1
│   │   └── voip-upgrade-plan.ps1
│   │
│   ├── ot/
│   │   ├── encoder-pulse-check.py
│   │   └── sick-laser-alignment-check.py
│   │
│   ├── provisioning/
│   │   └── device-provisioning.ps1
│   │
│   └── utils/
│       ├── log-collector.ps1
│       └── site-baseline-export.py
│
└── README.md

---

▣ Key Files

📐 Architecture

• modernization-overview.md
• multi-site-deployment-diagram.md
• network-topology.md
• power-architecture.md

📄 Documentation

• deployment-overview.md
• ups-modernization-playbook.md
• wifi-expansion-guide.md
• voip-migration-guide.md
• camera-support-runbook.md
• sick-laser-maintenance.md
• encoder-support-guide.md
• remote-support-procedures.md
• troubleshooting-guide.md

⚙ Configuration

• ups-monitoring-template.md
• snmp-profile-template.md
• wifi-baseline-template.md
• voip-qos-template.md
• printer-standardization-template.md
• device-provisioning-checklist.md
• change-control-template.md
• site-baseline-template.md

🧰 Scripts

🔍 Monitoring

• ups-health-check.ps1
• snmp-telemetry-poll.py
• camera-bitrate-audit.py

📡 Networking

• switch-port-validator.ps1
• vlan-audit.ps1
• wifi-coverage-scan.sh
• wifi-coverage-analysis.sql

☎️ VoIP

• voip-qos-validator.ps1
• voip-upgrade-plan.ps1

🏭 OT (Operational Technology)

• encoder-pulse-check.py
• sick-laser-alignment-check.py

🖥️ Provisioning

• device-provisioning.ps1

🧰 Utilities

• log-collector.ps1
• site-baseline-export.py

---

🚀 Deployment Workflow

Step	Action	Purpose
1	Assess facility readiness	Identify UPS, network, and device gaps
2	Deploy UPS modernization kit	Standardize hardware and runtime
3	Upgrade Wi‑Fi & network	Improve coverage and reliability
4	Migrate PBX → VoIP	Reduce costs and improve communication
5	Implement monitoring & telemetry	Enable SNMP alerts and dashboards
6	Provision devices	Standardize servers, PCs, laptops
7	Validate & document	Ensure compliance and operational readiness

---

📈 Key Outcomes

Outcome	Description
💬 20% Communication Cost Reduction	Achieved through VoIP migration
📶 30% Wi‑Fi Coverage Increase	Improved logistics and warehouse connectivity
⚡ UPS Runtime Stability	Standardized batteries and monitoring
🛠️ Faster Troubleshooting	Automated checks and SNMP telemetry
🧩 Cross‑Team Alignment	Zero downtime across all modernization phases

---

🔐 Security & Access Control

All content is sanitized.
No internal UPS configurations, credentials, diagrams, or sensitive operational details are included.

---

🔒 Confidentiality Notice

This repository contains high‑level, illustrative examples only.
All sensitive information has been removed in accordance with UPS security policy and NDA requirements.

---

👔 Professional Context

Suren Jewels
Cloud & Infrastructure Engineer • Security & Automation Specialist

This repository showcases sanitized engineering patterns and automation workflows used in enterprise ServiceNow environments.

• LinkedIn: https://www.linkedin.com/in/suren-jewels/
• GitHub: https://github.com/Suren-Jewels
• Email: [email protected]