🔧 ITSM Automation Architect specializing in BMC Helix ITSM/CMDB, Remedy, and scalable workflow orchestration.
🧠 Passionate about modular design, scripting, and service impact modeling that puts clarity and autonomy first.
🎯 Focused on building tools that simplify complexity—whether it's incident workflows, config compilers, or PowerShell GUIs.
- Platforms: BMC Helix ITSM, Remedy, Home Assistant, Windows, Linux (RHEL, LMDE, Ubuntu)
- Languages: Python, PowerShell, SQL, Perl, C, C++
- DevOps: Git, CI/CD pipelines for Helix deployments
- ITSM Domains: Incident, Change, Problem, Outage Management
- Design Philosophy: Modular, scalable, data integrity, and locally controlled
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🔄 Home Assistant Group Compiler
Python script that auto-generates domain-specific group files and validates entity existence.
Coming soon: pluralization fixes and YAML encoding enhancements. -
🧰 PowerShell GUI Toolkit
Context menu manager and analysis workflows with a clean interface.
Built for speed, clarity, and registry sanity. -
🧠 CMDB Impact Engine
Service modeling framework for Helix CMDB with dynamic impact propagation and SLA enforcement.
- 🎓 Associate Degree in Computer Science – Yuba College
- 🧪 ITIL Foundation Certified
- 🧠 BMC Helix Admin & CMDB Training
- 🛠️ Git & DevOps Fundamentals
- Gamer at heart: World of Warcraft strategist (Classic & Retail)
- Explorer of metaphysics, automation, and philosophical design
- Loves turning bugs into breakthroughs—with humor and curiosity
“Complexity is just clarity waiting to happen.”