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Profile viewer marks do not appear in Linux VM #94

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rosteen opened this issue Jun 29, 2022 · 2 comments
Open

Profile viewer marks do not appear in Linux VM #94

rosteen opened this issue Jun 29, 2022 · 2 comments
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@rosteen
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rosteen commented Jun 29, 2022

Describe the bug

Hi all, had a bit of a weird bug come through our help desk. We had a user trying to use jdaviz on a Linux VM on their Windows machine, and everything worked except for the profile viewer, which failed to display any marks (the image viewer worked fine). They were able to get the app to work properly by turning off use of WebGL and using the non-GL bqplot instead, which we have available as a fallback.

This might belong in bqplot-gl since this repo was initially for images only, but I'm unclear if you've actually migrated to using that repo instead of this one.

@rosteen rosteen added the bug Something isn't working label Jun 29, 2022
@pllim
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pllim commented Jun 29, 2022

"kde ubuntu release 22.04"

Maybe same problem as https://forums.virtualbox.org/viewtopic.php?f=7&t=67215 ?

@maartenbreddels
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I tried to reproduce this by installing ubuntu 20.04 on VirtualBox (Host: Intel mac), without installing any display drivers/"guest additions cd", but the bqplot-image-gl Lines (and SpecViz) work for me. This might be specific when having a windows host, but I don't have access to that currently. I'm not sure a windows machine in the cloud will run VirtualBox, but that could be something I try next.

It would also help if we know more details: browser, host OS version, errors on the JS console.

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