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Update troubleshooting.md
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dropbearau51 authored Mar 27, 2024
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Expand Up @@ -181,15 +181,15 @@ If Sophos reports that Immy Bot has been blocked, you have the option of going t

### BitDefender

BitDefender will intermittently block script execution unless you disable Aggressive scanning mode or add a your instance's [Script Path](#script-path-exclusion) to your policy's exclusion list.
BitDefender will intermittently block script execution unless you disable Aggressive scanning mode or add a your instance's [Script Path](#security-software-exclusions) to your policy's exclusion list.

### CrowdStrike

CrowdStrike uses AI to decide what to allow and disallow. Periodically this AI will mark the ImmyBot Agent or ImmyBot Ephemeral Agent as malicious. This usually happens after we update it. Marking it as a false positive in your CrowdStrike portal will train the global AI to not treat it as malicious.

### Microsoft Defender for Endpoint

Add a your instance's [Script Path](#script-path-exclusion) to your policy's exclusion list.
Add a your instance's [Script Path](#security-software-exclusions) to your policy's exclusion list.
<https://docs.microsoft.com/en-us/mem/intune/configuration/device-restrictions-configure#create-the-profile>

### Cylance
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