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Open Ticket is the most advanced & customisable discord ticket bot that you will ever find! You can customise up to 300+ variables! This includes Html Transcripts, Advanced Plugins, Custom Embeds, Questions/Modals, Stats & more!
You're also able to customise every little aspect of the bot! From embeds to transcripts. Open Ticket is also translated in more than 26 Languages! If you need any help, feel free to join our discord server!
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- 🤖 AI answers - Automatically respond to questions, handle ticket closing, claiming, management & more!
- 🚨 Built-in advertisements - Display ads to users before creating a ticket and get a percentage of the revenue!
- 📊 3D graphs - Tired of the lack of graphs in Open Ticket? Well, now we have 3D ones! Explore every little detail!
- 📄 More transcript types - Transcripts are now also available in binary, base64 and for the really sensitive data a sha256 hash.
- 🖨️ Print transcripts - From now on you're directly able to print transcripts to PDF! (ink sold separately)
- 🎉 New ticket types - Yes you heard that right! New ticket types have arrived in Open Ticket!
- Canvas Tickets - Draw your problem on an empty canvas.
- Voice Tickets - Explain your problem in a voice channel. (includes dramatic music)
- Incognito Ticket - Explain your problem in DM without the admins knowing who it is.
- Fax Tickets - Explain your problem over Fax and get a reply within 3-5 business days.
- Email Tickets - Explain your problem in an email and get dumped in the spam inbox.
- 🚨 Ticket additives - Even more additives you can configure for ticket creation!
- Watch an Ad - Watch an advertisement before creating your ticket.
- Fill-in a Captcha - Fill-in a captcha before creating your ticket.
- Unlock XP - Unlock XP by creating tickets. Certain option types can be locked to a minimum level.
- 📅 Ticket scheduling - Can’t open a ticket now? Schedule it for next year!
- 💨 Speed limits - Tickets can have a custom slow mode now!
- ⚡ Ticket Fastpass - Buy a fastpass and skip the cooldowns! Get your ticket instantly pinned and assigned to an available admin.
- 🔥 New Devices - Open Ticket deluxe is now compatible with even more devices!
- LG InstaView GSXE90BSAD Smart Fridge
- Flipper Zero
- Vtech Kidizoom Duo
- Smart Toasters with TempleOS
- Flight Deck Display in the F-35 Fighter Jet
- 🦇 pterodactyl support - Open Ticket works perfect on Pterodactyl based panels! (Download official eggs)
- 💩 no bloat - Your Open Ticket bot doesn't contain any form of bloat or credits!
- 🔒 tested & secure - Open Ticket has been tested by thousands of servers and is very secure!
- 📈 scalable - Open Ticket is made to handle huge servers! (Already tested in servers with 100k members)
- 📄 HTML transcripts - Make use of the most customisable, beautiful and easy-to-use HTML Transcripts!
- ✅ ticket actions - Close, Reopen, Delete, Rename & Move all your tickets!
- 🇬🇧 translation - Open Ticket has been translated in more than 26 languages by our community!
- 🎨 customisation - Open Ticket has been created around customisation, everything can be customised!
- 🖥️ interactions - The bot has full support for Buttons, Dropdowns, Slash Commands and Modals!
- ∞ unlimited - Create an infinite amount of tickets & panels!
- 📝 advanced plugins - Create advanced plugins or use pre-made ones by our community!
- 👥 user management - Add & Remove users from all tickets!
- 📊 detailed stats - Open Ticket has ticket, user & global staticstics available for everyone!
- 🚫 blacklist - Blacklist users to prevent them from creating a ticket!
- ❓ questions - Let users answer questions in a modal before the ticket is created!
- 📦 slash & text - Open Ticket supports both slash & text commands!
- 📥 extra buttons - The bot also supports Reaction Roles & Url Buttons, because why not ¯\(ツ)/¯
- ✨ commands - The bot contains more than 25 commands!
- 💬 reviews - Create & customise your own review system!
- 📢 feedback - Collect feedback & create forms for people to answer!
- 🏷️ tags - Create tags & answer questions automatically using keywords!
- 📝 forms - Create advanced forms and ask people for additional details!
- 🔄 rotating status - Create a rotating bot status & use dynamic variables from the bot!
- 💾 sqlite database - Use an
sqlitedatabase for increased performances! - 🎉 custom embeds - Create your own embeds and use them in your server!
- ⏰ reminders - Create & manage customisable reminders in your server!
- 🎨 customisation - Yep, you heard it right! Even more customisation!
- 😁 And so much more...
Resources might not be accurate yet! (because v4 is still in beta)
- Download the latest version of Open Ticket: Deluxe Edition on Github.
- Make sure node.js & npm are installed using
node -v(minimumv18).- Install any required dependencies by ordering them on Amazon.
- Configure the bot in the
./config/directory.- Start the bot by opening
index.jsin your favorite IDE.
- The bot will let you know any existing foolish errors.
- Fix these errors and look at the date.
- Enjoy using Open Ticket: Deluxe Edition!
Download all plugins in our Official Plugin Repository!
ot-sqlite-database,ot-migrate-v3,ot-reviews,ot-feedback,ot-tags
| Name | Category | Description |
|---|---|---|
example-plugin |
📄 Example | This is just an example plugin for people that want to create their own plugin. |
example-command |
📄 Example | Sample custom command using the Open Discord system. |
ot-jump-to-top |
📢 Command | Add a simple command to jump to the top of the ticket. |
ot-kill-switch |
📢 Command | Temporarily disable the ticket system using a kill switch. |
ot-hosting-status |
📢 Command | A simple command to send hosting status updates to a channel. |
ot-shutdown |
📢 Command | A simple command to turn off the bot from a slash command (server & bot owner only). |
ot-sqlite-database |
⚙️ Utility | With this plugin, the database will be an SQLite file. It's a must-have for large servers! |
ot-no-slash-clear |
⚙️ Utility | Disable the automatic removal of slash commands that aren't used by Open Ticket. |
ot-migrate-v3 |
⚙️ Utility | Use this plugin to migrate all tickets from Open Ticket v3 to v4. |
ot-ticket-message-extras |
🎨 Customisation | A plugin which adds a few little features to the ticket message. |
ot-rename-keep-prefix |
🎨 Customisation | Simple plugin to keep the channel prefix when using the /rename command. |
ot-customise-buttons |
🎨 Customisation | Customise almost all built-in buttons. This includes the claim, reopen, close & delete buttons. |
ot-ephemeral-messages |
🎨 Customisation | Customise for every messages if it needs to be ephemeral or not. |
ot-footers |
🎨 Customisation | A simple plugin to add footers in all Open Ticket embeds. |
ot-alt-detector |
💼 Management | Use the discord-alt-detector npm package by DJdj Development in your ticket bot. |
ot-embeds |
💼 Management | Create custom premade embeds in the config or use the command to create one from scratch. |
ot-move-actions |
💼 Management | Automatically unclaim/unpin a ticket when it's moved using /move. |
ot-reviews |
💼 Management | Review system for Open Ticket! It is very customisable and has lots of features. |
ot-tags |
💼 Management | Use tags to quickly reply with a pre-existing text. |
ot-better-status |
🤖 Client | An advanced status plugin to rotate between states. It also allows for the use of variables. |
| Name | Author | Category | Description |
|---|---|---|---|
ot-config-reload |
guillee.3 | ⚙️ Utility | This plugin adds a new command that allows reloading the Open Ticket config files without the need for a restart. |
ot-ticket-forms |
guillee.3 | 💼 Management | An advanced forms plugin for Open Ticket. |
ot-feedback |
an_developer | 💼 Management | A plugin to gather feedback of your support service. |
ot-assign-role |
rapid.fast | 💼 Management | This plugin assigns a predefined role to a user upon creating a ticket. |
ot-volume-warning |
guillee.3 | 💼 Management | Alerts ticket creators when too many tickets are open, indicating possible response delays. |
od-reminders |
guillee.3 | 💼 Management | Set reminders that will be sent to a channel every specified time. |
ot-translate-cmds |
guillee.3 | 🤖 Client | Translate all built-in command names, descriptions & options. |
- 📄 Example - These plugins serve as an example or starting template.
- 📢 Command - These plugins add new commands to the bot.
- ⚙️ Utility - These plugins help with backend & systems. You won't notice it in discord itself.
- 🎨 Customisation - These plugins help you customise the bot even further.
- 💼 Management - These plugins add features that help you manage your server.
- 🤖 Client - These plugins add features affecting the discord client or bot itself.
This is the main team working on Open Ticket. Don't forget to check their profiles!
 |
 |
 |
| 💻 DJj123dj | 💬 Sanke | 💬 DevBack |
|---|
| Language | Maintainer (discord name) | Status |
|---|---|---|
| 🇬🇧 English | djj123dj | 🟢 Up To Date |
| 💬 Gibberish | djj123dj | 🟢 Up To Date |
| 💬 Planco | djj123dj | 🟢 Up To Date |
| 💬 Aprilish | djj123dj | 🟢 Up To Date |
| 💬 Foolerstin | djj123dj | 🟢 Up To Date |
| 🏴☠️ Binary | chatgpt | 🔵 Up To Date (AI) |
| 🏁 Finnish | formula1 | 🔵 Up To Date (AI) |
| ❓ Question Mark | / | 🔴 Missing |
| ❓ Mark Question | / | 🔴 Missing |
Give one star and get Open Ticket: Deluxe Edition completely free!
README.md
changelog - documentation - tutorial - website - discord - license
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