[17.0][IMP] helpdesk_mgmt: Add team hierarchy

[juancarlosonate-tecnativa]

Add team parent and compute the display name

@Tecnativa TT56101
@david-banon-tecnativa @victoralmau

[david-banon-tecnativa]

Looks good to me

[pedrobaeza]

Please include tests for the display name with hierarchy, and shouldn't you define display_name with recursive=True?

[dalonsod]

@juancarlosonate-tecnativa you could take a look at #723 , that makes the same improvement with ticket categories (possibly with Pedro's suggestions), and review it as well

[juancarlosonate-tecnativa]

@juancarlosonate-tecnativa you could take a look at #723 , that makes the same improvement with ticket categories (possibly with Pedro's suggestions), and review it as well

Thank you very much, you're right. Also, the way you did it is just like the core does it.

[juancarlosonate-tecnativa]

@pedrobaeza @victoralmau @david-banon-tecnativa @dalonsod Review again, please and i realized that category_ids is not on the form, so it wasn't possible to add a category to the team

[pedrobaeza]

/ocabot merge minor

[OCA-git-bot]

Hey, thanks for contributing! Proceeding to merge this for you.
Prepared branch 17.0-ocabot-merge-pr-728-by-pedrobaeza-bump-minor, awaiting test results.

[OCA-git-bot]

Congratulations, your PR was merged at 57f7b74. Thanks a lot for contributing to OCA. ❤️