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Migration from Helpdesk EE to OCA – Feedback on data migration and feature gaps (v16/v18)

enhancement

Status: Open.

#782 In OCA/helpdesk;

· sbejaoui opened on Jul 7, 2025

Invoke ticket creation upon e-mail received

enhancement

Status: Open.

#751 In OCA/helpdesk;

· MarcoMeter opened on May 28, 2025

Bug when see timesheets reports or when install sale_timesheet with helpdesk_mgmt_timesheet module installed

bug

Status: Open.

#730 In OCA/helpdesk;

· peluko00 opened on Apr 23, 2025

Helpdesk Menu in the Website module isn't working.

bug

Status: Open.

#707 In OCA/helpdesk;

· HitzeroLy opened on Mar 8, 2025

Helpdesk Logo

enhancement

Status: Open.

#692 In OCA/helpdesk;

· etobella opened on Feb 3, 2025

Migration to version 18.0

help wanted

no staleUse this label to prevent the automated stale action from closing this PR/Issue.Use this label to prevent the automated stale action from closing this PR/Issue.

work in progress

Status: Open.

#634 In OCA/helpdesk;

· OCA-git-bot opened on Oct 6, 2024

· 

18.0

Helpdesk Odoo16 Portal/Website

stalePR/Issue without recent activity, it'll be soon closed automatically.PR/Issue without recent activity, it'll be soon closed automatically.

Status: Open.

#552 In OCA/helpdesk;

· mhoeppner-le opened on Mar 12, 2024

Migration to version 17.0

help wanted

no staleUse this label to prevent the automated stale action from closing this PR/Issue.Use this label to prevent the automated stale action from closing this PR/Issue.

work in progress

Status: Open.

#523 In OCA/helpdesk;

· OCA-git-bot opened on Nov 7, 2023

· 

17.0

Migration to version 16.0

help wanted

no staleUse this label to prevent the automated stale action from closing this PR/Issue.Use this label to prevent the automated stale action from closing this PR/Issue.

work in progress

Status: Open.

#370 In OCA/helpdesk;

· sbidoul opened on Oct 3, 2022

· 

16.0